Restaurant Bartender

Providence Marriott Downtown; Providence (RI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Providence Marriott Downtown seeks an experienced Bartender for the Bluefin Grille. You will promote the menu, greet guests, take accurate orders, and use the Micros system to place orders with the kitchen and bar.

Provide engaging and polished service and ensure guest satisfaction. The role requires two years of bartending in high-volume or fine-dining settings, TIPs certification, and strong hospitality and communication skills.

Qualifications

• Ability to read, write and speak English (High school diploma).
• Two years of bartending in a high-volume or fine-dining setting.
• TIPs or other alcohol-service certification required.
• Proficient in using Micros computer system and taking orders.

Responsibilities

• Greet guests and make them feel welcome.
• Accurately take all food and beverage orders.
• Place orders with kitchen and bar using Micros POS.
• Describe specials and answer questions about menu items, methods, and prices.
• Check food for appearance, temperature and portion size; deliver promptly.
• Prepare guest checks and process payments accurately.
• Clean, clear, and reset dining tables; restock service items.
• Assist in seating guests and answer Bluefin telephone as needed.
• Assist with room service orders as needed.

Skills

Effective communication

Hospitality

Food safety

Wine knowledge

TIPs certification

Micros POS

Multitasking

Observation

Guest engagement

Stage presence

Education

High school diploma

Tools

Micros POS

Job description

Job Title: Bartender

Reports to: Restaurant Manager, Assistant Restaurant Manager

Department: Bluefin Grille/Restaurant/ Food & Beverage

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Position Summary:

To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests.

Essential Functions: (Include but are not limited to the following:)

• Attendance as scheduled is required.
• Greet guests upon arrival and make them feel welcome.
• Accurate take all food and beverage orders.
• Place orders with the kitchen and bar by placing them in the Micro's computer system.
• Speak in front of groups. (ie. describing specials.)
• Answer all questions about cooking methods, menu items, specials and prices of all menu items.
• Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.
• Prepare the guest check accurately and present it to the guest following standard check handling procedures.
• Collect payment from the guest and make accurate change as necessary.
• Clean, clear and re-set the dining room tables.
• Clean and re-stock all service items and complete side-work checklists.

Other functions:

• Assist in seating and greeting the guest also answering the Bluefin telephone as needed.
• Assist with room service order taking and delivery as needed.

Minimum position requirements:

• Ability to read and write and speak in English. (High school diploma)

Experience:

• Two years bartending experience in a high volume or fine dining restaurant or dining facility.

Skills:

• Effective and clear communication skills.
• Professional and friendly hospitality skills.
• Practice food safe handling procedures.
• Knowledge of wines and alcoholic beverages.
• TIPs certification or other alcohol serves safe certification is required.
• Ability to work with the Micro's computer system.
• Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time.
• Observation-Bartenders need to sharpen their powers of observation and highly develop their ability to listen.
• Engaging, welcoming, and always "on-stage". turn guests into friends
• Style and Grace- handling the tools and the small theatrical elements. The sense of confidence should be apparent to all guests the bar.
• Multitasked- A bartender's skill at being many things to many people is one of the most compelling and challenging aspects of the job. The bartender is a source of information on the day's events in sports and general news, a glossary of where to dine, drink, and see and be seen.
• Determine the conversation- if it's welcome and, more generally, why the guest has come and how to make the visit a success.
• Building a drink- Learning the proper way to build a drink is a great way to develop consistency and control.
• Being active at all times– making drinks, restocking, taking inventory, cutting garnishes – can get into high gear a lot faster when it gets busy.

Physical job Requirements:

• Bending and lifting food trays of up to 40 lbs.
• Continually moving at a fast pace.
• Continuous standing for the full shift.
• Able to climb stairs.
• Able to carry hot and cold food items.

Environment:

• Hearing: Must be able to take guest orders, and hear guest request.
• Vision: Must be able to check for food accuracy, and be able to assess guest body language or expressions.
• Speech: Must be able to explain food items and specials.
• Literacy: Must be able to write and communicate orders.

Equipment:

• Toaster, coffee machine, blender, Micro's computer terminal.