Restaurant/Banquet Server - Royal Hawaiian Golf Club

Pacific Links International, LLC; Kailua (HI); On-site; USD 20,664 - 27,552; Part time

Job summary

Pacific Links International, LLC is looking for an on-call Banquet Server at the Royal Hawaiian Golf Club in Kailua, Hawaii. The role involves greeting guests, taking orders, and ensuring a positive dining experience.

Candidates must have at least one year of food & beverage experience and strong communication skills. This part-time position requires the ability to lift up to 50 lbs and stand for long periods. Join our team in providing exceptional service!

Qualifications

• Must be able to operate point-of-sale system.
• Must be able to stand and work for at least 5 hours.
• Requires the ability to safely lift and maneuver trays of food up to 50 lbs.

Responsibilities

• Greet guests warmly and ensure their needs are met.
• Take drink orders and deliver beverages.
• Maintain table appearance and check drink levels.
• Communicate with kitchen staff to ensure food quality.
• Follow alcohol awareness procedures.

Skills

Customer service skills

Point-of-sale operation

Math skills

Communication skills

Ability to handle cash/credit transactions

Education

Minimum one year previous food & beverage experience

Job description

Part-time

Company Description

Royal Hawaiian Golf Club is part of the Pacific Links International family of golf courses.

Royal Hawaiian Golf Club is located in Kailua, Hawaii and is hiring an on‑call Banquet Server.

Job Description

Scope and Impact

The Server’s main responsibility is to ensure that each guest is greeted with a warm and friendly welcome. The Server ensures that each guest’s order is taken in a friendly and timely manner. Ensures that guests receive their correct food and drink orders, answers inquiries relative to items on menu and otherwise attends to the needs of all guests and members.

Essential Functions

• Takes drink orders at guest greeting, delivers beverages and offers appetizers.
• Answers questions regarding food and drink items and their preparation. Informs guests of specials and menu changes.
• Maintains table appearance by pre‑bussing, checks drink levels, removes clutter and provides adequate napkins as needed.
• Communicates with the kitchen staff to insure any issues regarding food quality are addressed.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Notifies bartender or manager on duty if a guest should not be served.
• Presents check for payment and provides change in a timely manner.
• Follows appropriate accounting procedures for closing checks.

Job Requirements

Technical Skills Required

• Must be able to operate point‑of‑sale system.
• Solid knowledge of math and the ability to accurately make change from cash transactions.
• Ability to handle credit card transactions.
• Ability to balance transactions at the end of each shift.

Language Skills

• Must be able to communicate professionally and effectively verbally with guests, co‑workers and manager.

Physical Demands/Work Environment

• Requires the ability to safely lift and maneuver trays of food and other items up to 50 lbs.
• Requires some bending, stretching and pulling in the course and scope of the work.
• Must be able to stand and work during entire work shift (at least for 5 hours).
• Requires the ability to focus on multiple tasks simultaneously, work in a high‑paced, high‑energy environment, with ongoing interruptions and ambient noise.

Qualifications

Education/Experience Required

• Requires a minimum of one year previous food & beverage experience.

Equal Opportunity Employer

Pacific Links Hawaii is an Equal Opportunity Employer.