Restaurant Assistant Manager — Team Leader & Guest Experience

Flynn Applebee's; Springfield (OR); On-site; USD 40,000 - 65,000; Full time

Job summary

Flynn Group operates Flynn Applebee's in Oregon and is seeking an Assistant Manager to lead daily restaurant operations, ensuring guest satisfaction and a high‑performing team. You will drive service standards, supervise staff, manage scheduling and inventory, and uphold health and safety compliance to deliver a consistent guest experience.

As a senior member of the team, you will develop employees through training, performance reviews, and ongoing coaching, while modeling Flynn’s values of care

Qualifications

• At least 2-3 years restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus

Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Job description

Flynn Group operates Flynn Applebee's in Oregon and is seeking an Assistant Manager to lead daily restaurant operations, ensuring guest satisfaction and a high‑performing team. You will drive service standards, supervise staff, manage scheduling and inventory, and uphold health and safety compliance to deliver a consistent guest experience.

As a senior member of the team, you will develop employees through training, performance reviews, and ongoing coaching, while modeling Flynn’s values of care