Restaurant Assistant Manager - Team Lead

Zaxby's Franchising LLC; South Carolina; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a popular dining establishment as an Assistant Manager - Team Lead! This role offers an exciting opportunity to lead a dedicated team, ensuring exceptional guest experiences while upholding high operational standards. With responsibilities ranging from training staff to managing daily operations, you'll play a crucial role in creating a positive workplace culture. Enjoy fantastic perks like free meals on shift, paid time off, and a bonus potential of up to 12% of your annual earnings. If you're ready to take the next step in your management career and thrive in a dynamic environment, this position is perfect for you!

Benefits

Free Meals On Shift

50% Off Meals Off Shift

Paid Time Off

Paid Holidays

Paid Training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Bonus Potential

Qualifications

• Must be 18 years or older with a valid driver's license.
• 1-3 years of management experience required, preferably in a restaurant.

Responsibilities

• Manage daily restaurant operations ensuring high guest satisfaction.
• Supervise and train team members while maintaining operational standards.

Skills

Leadership qualities

Organizational skills

Interpersonal skills

Flexibility

Education

High School Diploma or equivalent

Tools

Management tools

Job description

FREE Meals On Shift & 50% Off Meals Off Shift

Zaxby's is looking for Restaurant Assistant Manager - Team Lead in Dorchester, SC.

This local job opportunity with ID 3071105895 is live since 2025-02-10 14:09:04.

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?

1. BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
2. FREE Meals On Shift & 50% Off Meals Off Shift
3. Paid Time Off
4. Paid Holidays
5. Paid Training
6. Early Access to Pay
7. Recognition Program
8. Employee Referral Program
9. Opportunities to Advance

Benefits

1. Medical Insurance
2. HSA Option Available
3. Dental Insurance
4. Vision Insurance
5. Short-Term Disability
6. Long-Term Disability
7. Employer Paid Life Insurance
8. 401(k) With Employer Match
9. 100% match of first 3% contribution + 50% match of next 2% contribution
10. Additional eligibility requirements

Duties and Responsibilities

1. Complete all training requirements including:
2. Zaxby's Assistant Manager Development Plan
3. Food Safety Certification and Manager Certification
4. Any additional training required by Zax LLC
5. Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
6. Ensure team members receive proper training including ongoing coaching and development
7. Create an effective work schedule following company standards and local laws
8. Plan and delegate shift assignments including communicating expectations and adjusting as needed
9. Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
10. Ensure service, product quality, and cleanliness standards are consistently upheld
11. Communicate performance concerns to your General Manager
12. Assist with performance reviews and mentor and develop team members
13. Create and maintain a positive culture and healthy team morale through recognition and leading by example
14. Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
15. Ensure processes, policies, and procedures are properly followed throughout daily operations
16. Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
17. Maintain compliance with federal, state, and local laws and guidelines
18. Utilize management tools and keep neat, accurate, and current records
19. Other responsibilities
20. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
21. Ensure the team works safely and follows all safety guidelines and procedures
22. Immediately report all human resources and risk management concerns to your General Manager and District Manager
23. Escalate other concerns to your supervisor when appropriate
24. All other duties necessary to ensure restaurant operations function properly

Job Qualifications

The following requirements must be met in order to qualify for this position.

1. Must be 18 years of age or older
2. Must have a valid driver's license, vehicle insurance, and reliable transportation
3. Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
4. Ability to work a flexible schedule including days, nights, weekends, and holidays
5. Successful completion of background check
6. Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
7. 1-3 years management experience required
8. Restaurant management experience preferred

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

1. Sit, stand, and walk continuously
2. Occasionally stoop, bend, crouch, or climb, including the use of ladders
3. Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
4. Continuous use of hands and wrists for grasping and fine manipulation
5. Communicate proficiently through speech, reading, and writing
6. Maintain effective audio-visual discrimination and perception to observe and respond to the environment
7. Work in an environment that features hot and cold temperature variations and exposure to food allergens
8. Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment