Restaurant Assistant Manager - Team Lead

Zaxby's Inc.; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dynamic Restaurant Assistant Manager to lead a vibrant team. This role involves ensuring exceptional guest experiences while maintaining operational excellence. You will manage daily operations, coach team members, and uphold service standards. With opportunities for advancement and a supportive work culture, this position offers a chance to grow in a fast-paced environment. If you have a passion for the restaurant industry and strong leadership skills, this is the perfect opportunity for you!

Benefits

Bonus potential (Paid Quarterly)

Free meals on shift

50% off meals off shift

Paid time off

Paid holidays

Paid training

Early access to pay

Recognition program

Employee referral program

Opportunities to advance

Qualifications

• Must be 18 years or older with a valid driver's license.
• 1-3 years of management experience, preferably in a restaurant.

Responsibilities

• Manage daily restaurant operations and ensure team compliance.
• Enhance guest experiences and supervise team members effectively.
• Create effective work schedules and handle guest concerns.

Skills

Leadership qualities

Organizational skills

Cooperative interaction skills

Management experience

Education

High School Diploma

Job description

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Pay Range: $18.00 - $21.00 / hour

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant, ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zaxby's?

• BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
• FREE Meals On Shift & 50% Off Meals Off Shift
• Paid Time Off
• Paid Holidays
• Paid Training
• Early Access to Pay
• Recognition Program
• Employee Referral Program
• Opportunities to Advance

Benefits

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match

Duties and Responsibilities

• Complete all training requirements including: Zaxby's Assistant Manager Development Plan, Food Safety Certification, and Manager Certification
• Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
• Ensure team members receive proper training, including ongoing coaching and development
• Create an effective work schedule following company standards and local laws
• Plan and delegate shift assignments, communicate expectations, and adjust as needed
• Supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals
• Ensure service, product quality, and cleanliness standards are upheld
• Communicate performance concerns to your General Manager
• Assist with performance reviews and mentor team members
• Create and maintain a positive culture and team morale through recognition and leading by example
• Handle and report guest and team member complaints/concerns/injuries timely and respectfully
• Ensure processes, policies, and procedures are followed throughout daily operations
• Maintain operational standards and ensure compliance with all company guidelines, policies, and laws
• Utilize management tools and keep accurate records
• Maintain flexibility to perform beyond the described responsibilities
• Ensure safety guidelines are followed and report concerns promptly

Job Qualifications

• Must be 18 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Open availability, able to work a minimum of 5 days and 32-48 hours per week
• Ability to work flexible schedule including days, nights, weekends, and holidays
• Successful background check
• Leadership qualities, organizational skills, and cooperative interaction skills
• 1-3 years management experience required; restaurant management experience preferred

Capability Requirements

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb
• Frequently lift, push, pull, and carry up to 50 pounds
• Use hands and wrists for grasping and manipulation
• Communicate effectively through speech, reading, and writing
• Maintain effective visual perception for environment response
• Work in environments with temperature variations and food allergens
• Operate restaurant equipment safely