Restaurant Assistant Manager - Team Lead

Zaxby's Franchising LLC; Johns Island (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Restaurant Assistant Manager - Team Lead to join their vibrant team in Johns Island. This role is perfect for those who thrive in a dynamic environment and are passionate about delivering exceptional guest experiences. As a leader, you will oversee daily operations, mentor team members, and uphold high standards of service and cleanliness. With a strong emphasis on training and development, this position offers opportunities for career advancement and personal growth. If you are ready to take your management skills to the next level and be part of a fun and rewarding workplace, this is the opportunity for you.

Benefits

FREE Meals On Shift

50% Off Meals Off Shift

Paid Time Off

Paid Holidays

Paid Training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Bonus Potential (Paid Quarterly)

Qualifications

• Must be 18 years or older with valid driver's license and reliable transportation.
• 1-3 years management experience required, restaurant management preferred.

Responsibilities

• Manage daily operations ensuring team follows all processes and policies.
• Enhance guest experiences and ensure service quality and cleanliness.

Skills

Leadership Skills

Organizational Skills

Communication Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

FREE Meals On Shift & 50% Off Meals Off Shift

Zaxby's is looking for Restaurant Assistant Manager - Team Lead in Johns Island, SC.

This local job opportunity with ID 3055991983 is live since 2025-02-01 13:53:38.

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?

1. BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
2. FREE Meals On Shift & 50% Off Meals Off Shift
3. Paid Time Off
4. Paid Holidays
5. Paid Training
6. Early Access to Pay
7. Recognition Program
8. Employee Referral Program
9. Opportunities to Advance

Benefits

1. Medical Insurance
2. HSA Option Available
3. Dental Insurance
4. Vision Insurance
5. Short-Term Disability
6. Long-Term Disability
7. Employer Paid Life Insurance
8. 401(k) With Employer Match
9. 100% match of first 3% contribution + 50% match of next 2% contribution
10. Additional eligibility requirements

Duties and Responsibilities

1. Complete all training requirements including:
2. Zaxby's Assistant Manager Development Plan
3. Food Safety Certification and Manager Certification
4. Any additional training required by Zax LLC
5. Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
6. Ensure team members receive proper training including ongoing coaching and development
7. Create an effective work schedule following company standards and local laws
8. Plan and delegate shift assignments including communicating expectations and adjusting as needed
9. Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
10. Ensure service, product quality, and cleanliness standards are consistently upheld
11. Communicate performance concerns to your General Manager
12. Assist with performance reviews and mentor and develop team members
13. Create and maintain a positive culture and healthy team morale through recognition and leading by example
14. Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
15. Ensure processes, policies, and procedures are properly followed throughout daily operations
16. Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
17. Maintain compliance with federal, state, and local laws and guidelines
18. Utilize management tools and keep neat, accurate, and current records
19. Other responsibilities
20. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
21. Ensure the team works safely and follows all safety guidelines and procedures
22. Immediately report all human resources and risk management concerns to your General Manager and District Manager
23. Escalate other concerns to your supervisor when appropriate
24. All other duties necessary to ensure restaurant operations function properly

Job Qualifications

The following requirements must be met in order to qualify for this position.

1. Must be 18 years of age or older
2. Must have a valid driver's license, vehicle insurance, and reliable transportation
3. Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
4. Ability to work a flexible schedule including days, nights, weekends, and holidays
5. Successful completion of background check
6. Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
7. 1-3 years management experience required
8. Restaurant management experience preferred

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

1. Sit, stand, and walk continuously
2. Occasionally stoop, bend, crouch, or climb, including the use of ladders
3. Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
4. Continuous use of hands and wrists for grasping and fine manipulation
5. Communicate proficiently through speech, reading, and writing
6. Maintain effective audio-visual discrimination and perception to observe and respond to the environment
7. Work in an environment that features hot and cold temperature variations and exposure to food allergens
8. Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment