Restaurant Assistant Manager: Lead Team & Guest Experience

Zaxby's; Statesboro (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus potential

Free meals on shift

Discounted meals

Paid time off

Paid holidays

Early pay access

Recognition program

401(k) with match

Medical insurance

Disability insurance

Life insurance

Job summary

Zaxby's is seeking an Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will train, schedule, and coach staff while maintaining compliance with policies and procedures.

This role offers growth opportunities and a path to leadership within the Zaxbys system. Competitive benefits include bonus potential, meal discounts, PTO, and retirement options.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver's license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• 1-3 years management experience required.
• Restaurant management experience preferred.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Successful completion of background check.

Responsibilities

• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
• Ensure team members receive proper training including ongoing coaching and development.
• Create an effective work schedule following company standards and local laws.
• Plan and delegate shift assignments including communicating expectations and adjusting as needed.
• Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
• Maintain operational standards and ensure compliance with all policies and procedures.
• Maintain a positive culture and healthy team morale through recognition and leading by example.
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner.

Job description

Zaxby's is seeking an Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, and uphold company standards. You will train, schedule, and coach staff while maintaining compliance with policies and procedures.

This role offers growth opportunities and a path to leadership within the Zaxbys system. Competitive benefits include bonus potential, meal discounts, PTO, and retirement options.