Restaurant Assistant Manager: Lead Shifts & Guest Experience

Zaxby's SPE Franchisor LLC; High Point (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Zaxby's SPE Franchisor LLC is seeking an Assistant Manager to oversee daily restaurant operations, lead a team, and ensure high standards of service. This hourly, non-exempt role reports to General Manager and ownership, with responsibilities across floor, kitchen, and counter areas.

The position emphasizes people development, adherence to policies, and maintaining quality and safety. Flexibility to work varied shifts and a focus on guest satisfaction are essential traits for success.

Qualifications

• Must be at least 18 years old.
• Valid driver's license and reliable transportation.
• Available to work a minimum of 32 hours per week.
• Flexible to work days, nights, weekends and holidays.
• Lead with strong leadership, organizational skills and teamwork.

Responsibilities

• Lead daily restaurant operations and ensure a great guest visit.
• Coach and mentor team members to perform at their best.
• Plan and delegate shift assignments with clear expectations.
• Support sales forecasting and manage inventory for smooth operation.
• Maintain service speed, food quality and cleanliness to standard.
• Ensure compliance with all guidelines, policies and procedures.

Skills

Leadership

Scheduling

Training

Guest experience

Operations management

Team coaching

Job description

Zaxby's SPE Franchisor LLC is seeking an Assistant Manager to oversee daily restaurant operations, lead a team, and ensure high standards of service. This hourly, non-exempt role reports to General Manager and ownership, with responsibilities across floor, kitchen, and counter areas.

The position emphasizes people development, adherence to policies, and maintaining quality and safety. Flexibility to work varied shifts and a focus on guest satisfaction are essential traits for success.