Restaurant Assistant Manager — Lead Service & Growth

McAlister's Deli; Grimes (IA); Hybrid; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

McAlister's Deli in Grimes, IA is seeking an Assistant Manager to lead daily operations, coach team members, and ensure exceptional guest experiences. You will oversee inventory, scheduling, and shift performance while upholding company standards.

This role emphasizes teamwork, strong communication, and leadership. You will drive sales, train staff, handle opening/closing duties, and partner with the General Manager to maintain a safe, clean, and welcoming dining environment for guests and

Qualifikationen

• Team player who works well with others.
• Positive energy with strong desire to learn and grow.
• Strong communication and leadership skills.

Aufgaben

• Managing, monitoring, coaching and training team members to ensure operational execution.
• Takes ownership in driving sales and repeat Guest visits.
• Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.
• Completes weekly inventory duties alongside the General Manager.
• Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.
• Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.
• Works with General Manager to provide performance reviews and coaching to team members as necessary.
• Places, checks in, and stores orders correctly and safely.
• Enters invoices and receives orders in a timely manner.
• Assists in the development of team members and shift leaders.
• Writes team member schedules for GM review.
• Assigns additional daily, weekly and monthly duties as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Placing daily orders as needed and actively engages in company communication through email and shift notes.
• Leads as a standards bearer and promotes a culture of teamwork and caring.
• Communicate effectively to the General Manager regarding essential information impacting the business.

Kenntnisse

Team player

Positive energy

Strong communication

Leadership skills

Jobbeschreibung

McAlister's Deli in Grimes, IA is seeking an Assistant Manager to lead daily operations, coach team members, and ensure exceptional guest experiences. You will oversee inventory, scheduling, and shift performance while upholding company standards.

This role emphasizes teamwork, strong communication, and leadership. You will drive sales, train staff, handle opening/closing duties, and partner with the General Manager to maintain a safe, clean, and welcoming dining environment for guests and