Restaurant Assistant Manager — Guest Experience & Ops Leadership

Flynn Applebee's; Conway (NH); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Employee development

Job summary

Flynn Group, owner of Flynn Applebee's, is seeking an Applebee's Assistant Manager to oversee day-to-day restaurant operations and lead a team to deliver outstanding guest experiences. You will be a hands-on leader, tackle challenges, and drive performance while maintaining high standards.

You will manage service quality, staff development, and compliance with health and safety standards, supporting the General Manager and Area Director with ongoing improvements.

Qualifications

• 2-3 years restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus.

Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.

Education

Serve Safe Food Certification

Serve Safe Alcohol Certification

Job description

Flynn Group, owner of Flynn Applebee's, is seeking an Applebee's Assistant Manager to oversee day-to-day restaurant operations and lead a team to deliver outstanding guest experiences. You will be a hands-on leader, tackle challenges, and drive performance while maintaining high standards.

You will manage service quality, staff development, and compliance with health and safety standards, supporting the General Manager and Area Director with ongoing improvements.