Assistant Manager — Lead Restaurant Ops & Guest Experience

Applebee's Neighborhood Grill + Bar; Saugus (MA); On-site; USD 65,000 - 80,000; Full time

Job summary

Flynn Applebee's Assistant Manager will oversee day-to-day restaurant operations, drive guest satisfaction, and lead a team to deliver consistent service. You will act as a strong leader, solve problems, and uphold Flynn Applebee's standards across all shifts.

You will mentor staff, manage scheduling, inventory, and safety compliance while promoting quality service and continuous improvement within a dynamic brand portfolio.

Qualifications

• At least 2-3 years restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus.

Responsibilities

• Ensure timely, friendly service per company guidelines and unit objectives.
• Lead a culture aligned with Flynn Applebee's core values.
• Respond to guest concerns promptly and professionally.
• Schedule staff to meet sales and service demands.
• Maintain inventory levels and sanitation standards.
• Oversee cost control and safety programs.
• Promote recruiting and training of team members.

Skills

Leadership

Guest service

Problem solving

Staff scheduling

Cost control

Compliance

Team development

Communication

Education

Serve Safe Certifications

Job description

Flynn Applebee's Assistant Manager will oversee day-to-day restaurant operations, drive guest satisfaction, and lead a team to deliver consistent service. You will act as a strong leader, solve problems, and uphold Flynn Applebee's standards across all shifts.

You will mentor staff, manage scheduling, inventory, and safety compliance while promoting quality service and continuous improvement within a dynamic brand portfolio.