Restaurant Assistant Manager — Guest Experience Leader

Flynn Applebee's; Willoughby (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Flynn Applebee's is seeking an Assistant Manager to lead daily restaurant operations, ensuring guest satisfaction and staff engagement. You will drive excellence in service, food quality, and cost control while upholding Flynn Applebee's standards.

The ideal candidate has restaurant management experience, serves Safe credentials, and a passion for team leadership. This role offers growth opportunities within a premier brand managed by Flynn Group, with a focus on training, performance, and

Qualifications

• 2-3 years restaurant management experience.
• Serve Safe Food certification preferred.
• Serve Safe Alcohol certification preferred.

Responsibilities

• Ensures timely, friendly service according to company guidelines.
• Cultivates a culture aligned with Flynn Applebee's values.
• Handles guest complaints promptly and professionally.
• Manages staff scheduling to meet sales demands.
• Maintains safety, sanitation and compliance with health regulations.
• Develops staff through training and performance feedback.

Skills

Leadership

Customer service

Staff training

Food safety

Education

Serve Safe Food Certification

Serve Safe Alcohol Certification

Tools

POS System

Job description

Flynn Applebee's is seeking an Assistant Manager to lead daily restaurant operations, ensuring guest satisfaction and staff engagement. You will drive excellence in service, food quality, and cost control while upholding Flynn Applebee's standards.

The ideal candidate has restaurant management experience, serves Safe credentials, and a passion for team leadership. This role offers growth opportunities within a premier brand managed by Flynn Group, with a focus on training, performance, and