Restaurant Assistant Manager - Franchise

Denny's

Rockford (IL)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Quarterly bonuses

401k plan with company match

Comprehensive medical, dental, and vision benefits

Paid vacation

Job summary

An independent restaurant franchise is seeking an experienced Restaurant Manager to assist with managing a high-volume restaurant. The role involves supervising staff, ensuring compliance with food safety and service standards, and contributing to profitability through effective cost control. Candidates should have at least 2 years of experience in restaurant management and possess excellent communication and organizational skills.

Qualifications

Minimum of 2 years in the restaurant industry as a restaurant manager.
Strong knowledge of family restaurant management.
Ability to work flexible hours including nights, holidays, and weekends.

Responsibilities

Conduct daily walk-throughs to ensure compliance with standards.
Supervise restaurant operations during shifts.
Handle guest requests and resolve complaints.

Skills

Restaurant management

Interpersonal communication skills

Organizational skills

Problem resolution

Flexibility

Education

High school diploma or equivalent

Job description

Overview

RREMC Restaurants, LLC (D.B.A. Denny’s Restaurant) is seeking an experienced Restaurant Manager to assist the General Manager with managing a high-volume 24/365 family restaurant establishment. As the Restaurant Manager you will assists the General Manager in recruiting, training and supervising front and back of the house employees to ensure that the Brand Standard requirements are met and consistently maintained.

Responsibilities

Conducts “walk-through” as required by the Brand Standards once a shift to determine compliance with sanitation, food safety, and service standards.
Measures temperatures of all equipment and records them in a log once a shift as required by the Brand Standards.
Assigns duties to the staff to correct any deficiencies recorded during the walk-through or the temperature check.
Supervises the operation of the restaurant during the shift and assist the staff as needed in order to assure the highest levels of guest services, food preparation, and cleanliness.
Contributes to the profitability of the restaurant through effective cost control methods such as monitoring prep/pull charts, reviewing food preparation, controlling waste, auditing guest checks, inspecting deliveries and overseeing cash control policies, controls labor by effectively according to guest count flow, to insure budgeted labor costs are met.
Assist the General Manager in recruiting and staffing the restaurant.
Covers call-offs and absences in order assure compliance with service, food, safety and cleanliness standards
Assures that new employees are properly oriented and trained as required by Denny’s Brand Standards.
Responds to guests’ requests and complaints and tries to resolve them in an appropriate manner.
Performs daily cash reconciliation. Take deposits to the bank.
Performs, daily and weekly administrative duties as assigned.
Conducts inventories and orders food, non-ingredient and other items as assigned.
Assures that equipment is properly functioning or contacts service company for repair in accordance with Restaurants’ policy.

Qualifications And Skills

Must possess a minimum of 2 years in the restaurant industry as a restaurant manager.
Strong knowledge of family restaurant management.
High school diploma or equivalent.
Ability to work flexible hours, including nights, holidays and weekends. We are a 24-hour, 365-day operation. Flexibility is eminent!
Excellent interpersonal communication skills.
Excellent organization and leadership skills.
Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
Dependable and reliable.
Strong analytical, independent thinking, and problem resolution skills
Ability to understand and respond appropriately to requests and use independent judgement to take proper action.
Excellent written and verbal communication skills
Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
Ability to handle multiple tasks while maintaining a high level of accuracy.
Ability to consistently provide a positive customer service experience to our guest, and employees.

Benefits

Competitive compensation
Quarterly Bonuses
401k plan with a company match
Comprehensive benefits including medical, dental and vision
Voluntary Insurance Benefits: Accident, Hospital & Critical Illness
Paid Vacation

Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny’s, Inc. This means the independent franchisee, and not Denny’s, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny’s, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Denny’s, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny’s restaurant, but is not a complete job description. People who work in a Denny’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Seniority level