Restaurant Assistant Manager

Hoogland Restaurant Group; South Bend (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental and Vision Insurance

Paid Time Off

401(k) with company match of 50%

Employee meal plan (free)

Job summary

Hoogland Restaurant Group, the largest Marco's Pizza franchisee in the US, seeks an Assistant Manager who will lead and develop a team to deliver exceptional product quality and customer service. You will drive sales, manage costs, and support store operations to meet KPIs and company standards.

The role emphasizes people leadership, hands-on training, scheduling, and ensuring a world-class guest experience at the South Bend location.

Qualifications

• 1 year of restaurant experience and/or management experience preferred.
• Ability to lead up to 20 team members.
• Experience building sales and managing costs in a restaurant setting.

Responsibilities

• Lead and develop people to ensure outstanding product quality and customer service.
• Build sales and control costs for the restaurant.
• Manage KPIs and execute store goals.
• Oversee marketing events and promotions to drive store sales.
• Ensure proper store cleanliness, safety and security.

Skills

People management

Customer service

Training

Scheduling

Performance feedback

Communication

Job description

Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission - serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.

Hoogland Restaurant Group is the largest franchise owner of Marco’s Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.

As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

What You Will Bring To The Role

People

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Contribute in process to hire, retain and develop team members.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Assist manager with aspects of human resources including scheduling, performance feedback and communication

Product

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Provide great customer service so that each customer is happy and respond to complaints as needed.

Management

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Assist with marketing events and promotions to increase store sales.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure profitability of the store.

Requirements

• 1 year of restaurant experience and/or management experience, preferred
• Ability to lead up to 20 team members

What We Will Offer To You

• Competitive compensation and benefits
• Opportunities to grow with the company and move up in management
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%
• Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!