Restaurant Assistant Manager

Hoogland Restaurant Group; Mishawaka (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Life Insurance

401(k) with company match

Employee meal plan

Paid Time Off

Job summary

Hoogland Restaurant Group, the largest Marco's Pizza franchise owner in the United States, is seeking an Assistant Manager to lead and develop team members, ensure outstanding product quality and customer service, and drive sales while controlling costs at a Marco's Pizza location.

You will collaborate with store leadership to schedule staff, monitor KPIs, and uphold hygiene and safety standards in a fast-paced, family-friendly environment.

Qualifications

• Leads and develops restaurant team members for high performance.
• Maintains service quality and customer satisfaction.
• Manages schedules and training to support operations.
• Ensures compliance with policies and procedures.

Responsibilities

• Lead and develop people to execute outstanding product quality and customer service.
• Drive sales growth while controlling costs and waste.
• Assist with marketing events and promotions to increase store sales.
• Monitor KPIs and implement action plans to meet goals.
• Ensure store cleanliness, safety, and proper deposits handling.

Skills

People leadership

Customer service

Training

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Scheduling software

Inventory management

POS system

P&L management

Job description

Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission - serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.

Hoogland Restaurant Group is the largest franchise owner of Marco’s Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.

As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

What You Will Bring To The Role

People

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Contribute in process to hire, retain and develop team members.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Assist manager with aspects of human resources including scheduling, performance feedback and communication

Product

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Provide great customer service so that each customer is happy and respond to complaints as needed.

Management

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Assist with marketing events and promotions to increase store sales.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure profitability of the store.

Requirements

• 1 year of restaurant experience and/or management experience, preferred
• Ability to lead up to 20 team members

What We Will Offer To You

• Competitive compensation and benefits
• Opportunities to grow with the company and move up in management
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%
• Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!