Restaurant Assistant General Manager - Okemos

Anna's House; Okemos (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Anna's House is seeking a Restaurant Assistant General Manager to oversee daily operations and provide exceptional customer service in a fast-paced environment. The successful candidate will manage staff, ensure compliance with regulations, and contribute to a positive dining experience. Full-time employment offers great benefits and opportunities for growth.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid time off

College tuition discounts

Excellent working hours

No night shifts

Future growth opportunities

Qualifications

• Experience as a Restaurant Assistant Manager or similar role required.
• Strong people skills for managing a diverse team.
• Ability to manage restaurant operations effectively.

Responsibilities

• Oversee daily restaurant operations and staff performance.
• Ensure compliance with safety and hygiene regulations.
• Manage payroll and vendor relationships.

Skills

Leadership

Motivational skills

Customer service

Communication

Attention to detail

Education

High school diploma

Certification in hospitality

Tools

Aloha

Pulse

Restaurant 365

OpenTable

Job description

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Looking for a fun, fast-paced place to work? Enjoy working in the hospitality industry as a servant leader? Anna's House has an opportunity just for you! We are looking for a Restaurant Assistant General Manager to ensure all daily activities run smoothly and efficiently. The Assistant GM responsibilities include but are not limited to ordering kitchen supplies, managing vendors, processing payroll, and supervising/managing restaurant staff performance. To be successful in this role, the Assistant GM should be familiar with restaurant operations, able to minimize operating costs while maintaining high quality, boost employee retention, and be available to work within restaurant hours, including weekends and holidays. Assistant GMs should also have an excellent understanding of what it takes to provide great customer service and know how to deliver a positive dining experience for Anna's House guests.

The Restaurant Assistant General Manager assists the Restaurant General Manager in the management of the restaurant to brand standards in accordance with Company Policies and Procedures. The Assistant GM manages operations with passion, integrity, and knowledge while promoting the culture and values of Anna's House. The Restaurant AGM also trains and develops Team Members to meet performance standards and shares responsibility for the achievement of designated guest, profit, sales, and P&L targets.

Responsibilities

• Assist the General Manager in leading the day-to-day restaurant operations
• Supervise front of house team members and provide assistance to heart (back) of house team members, as needed
• Coordinate communication between front of the house and back of the house staff
• Monitor compliance with safety and hygiene regulations to ensure the restaurant exceeds standards in food quality, safety, and cleanliness
• Prepare shift schedules
• Process payroll for all restaurant staff as needed
• Calculate future needs in food, kitchenware, and equipment, and place orders, as needed
• Monitor and understand daily, weekly, and monthly costs and revenue
• Assist in managing store vendors and invoices
• Work with management personnel to set targets and incentives to increase profitability of restaurant
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
• Assist General Manager by providing coaching and feedback to staff and assess performance on an ongoing basis
• Support new employees' proper onboarding (scheduling, trainings, and ordering uniforms)
• Gather guests' feedback and recommend improvements to our menus and service
• Perform other related duties as assigned
  
  
  

Requirements

Education

• High school diploma required
• Certification in hospitality is a plus
  
  
  

Experience

• Proven work experience as a Restaurant Assistant Manager, Restaurant Supervisor, Restaurant Manager, or similar role
• Familiarity with restaurant management software preferred (e.g. Aloha, Pulse, Restaurant 365, OpenTable)
  
  
  

Skills

• Strong leadership, motivational, and people skills to lead and manage a team in a fast-paced environment and high-temperature kitchen
• Able to follow directions and delegate duties as needed
• Good math and reporting skills
• Excellent customer service abilities
• Excellent communication and attention to detail
  
  

Working Environment

• Ability to stand exposure to extreme heat, steam, and cold present in a kitchen environment
• Ability to walk and stand for prolonged periods
• Ability to bend, stoop, and lift frequently
• Must be able to lift, carry, and place up to 40 pounds at a time
• Available to work in shifts, including early mornings, weekends, and/or mid afternoon
  
  
  

Benefits

• Excellent working hours
• No Night Shifts
• Schedule typically 5 days a week
• Full-time positions eligible for health, dental, vision, 401(k), life insurance, PTO, and College Tuition Discounts
• Future growth opportunities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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