Restaurant Assistant General Manager Eataly Silicon Valley

Eataly North America; Westlake (OH); On-site; USD 75,000 - 85,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that celebrates authentic Italian cuisine! As the Restaurant Assistant General Manager, you will oversee daily operations, ensuring profitability while upholding the highest standards of guest experience and team performance. This role is perfect for someone with a passion for hospitality and a knack for leadership. With opportunities for growth and a supportive environment, you will play a crucial role in shaping a memorable dining experience. If you thrive in a fast-paced setting and are ready to make a difference, this is the opportunity for you!

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

Parental Leave

401K with match

Bonus programs

Daily family meals

Employee discounts

Educational classes on Italian cuisine

Referral bonus program

Qualifications

• 2+ years of experience managing large restaurant staff.
• Strong communication and leadership abilities are essential.

Responsibilities

• Oversee daily restaurant operations to maximize profitability.
• Hire, train, and evaluate team members as needed.
• Maintain high levels of hospitality towards guests.

Skills

Problem-solving skills

Organizational skills

Analytical skills

Business management skills

Communication skills

Leadership skills

Team-building abilities

Education

Bachelor’s Degree

Associate Degree

Tools

Microsoft Office

Job description

Job Description

Each Eataly location features multiple full-service, sit-down restaurants serving authentic Italian dishes made with high-quality, seasonal ingredients. Our menu includes meat dishes, seafood, pasta, pizza, and street food.

The Restaurant Assistant General Manager oversees the daily operations of a single or group of restaurants at an Eataly location. This role reports to the General Manager of Restaurants.

Responsibilities

1. Oversee restaurant operations to maximize profitability while maintaining the company's mission, values, policies, quality, and guest experience standards.
2. Work actively on the floor, applying a hands-on approach.
3. Hire, assign, train, motivate, evaluate, and terminate team members as needed.
4. Provide coaching and feedback to team members to facilitate their growth.
5. Manage inventory levels and replenish goods and operating materials.
6. Collaborate with interdepartmental and corporate teams for planning, events, and information sharing.
7. Document, investigate, and resolve employee and guest incidents.
8. Maintain high levels of hospitality towards guests and within the team.
9. Perform additional duties as required or assigned.

Qualifications

• Bachelor’s Degree or Associate Degree.
• At least 2 years of experience managing a large restaurant staff, achieving sales and guest service goals.
• Strong problem-solving, organizational, analytical, and business management skills.
• Excellent communication, leadership, and team-building abilities.
• Proficiency in Microsoft Office.
• Experience with Italian cuisine and wine is highly preferred.

Compensation

The salary range for this role is $75,000–$85,000 annually, plus merit increases and bonuses in 2026, based on experience.

Job Requirements

• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, and squat for up to 8 hours.

Benefits and Perks

• Medical, Dental, and Vision Insurance.
• Paid Time Off and Parental Leave.
• 401K with match or RRSP.
• Bonus programs.
• Daily family meals.
• Employee discounts at Eataly.
• Educational classes on products and Italian cuisine.
• Referral bonus program and more.

Eataly is an equal opportunity employer, committed to a diverse and inclusive workplace. We do not discriminate based on race, color, sex, sexual orientation, religion, national origin, age, disability, or any other protected characteristic. We comply with all applicable laws regarding employment and hiring practices. Please inform Human Resources if you require accommodations during the hiring process.