Restaurant Assistant General Manager

Shake Shack; Chicago (IL); On-site; USD 68,000 - 89,000; Full time

Job summary

Shake Shack is seeking a Restaurant Assistant General Manager to lead and develop a high-performing team in a fast-paced environment. The role involves managing operations, ensuring quality and safety, and driving sales while fostering a positive workplace culture. Join a company that values its people and offers growth opportunities.

Benefits

Weekly pay and performance bonuses

Meal discounts and corporate discounts

Medical, Dental, Vision Insurance

Life and Disability Insurance

401k with company match

Paid Time Off and Parental Leave

Employee Assistance Program

Pre-Tax Commuter benefits

Development and growth opportunities

Qualifications

• Minimum 3 years of Restaurant General Management experience.
• Knowledge of restaurant operations including personnel management and food planning.
• Strong leadership and coaching skills.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet financial and profitability goals.

Skills

Leadership

Coaching

Financial Management

Hospitality

Job description

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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement policies to promote health and safety compliance
• Manage payroll and scheduling
• Promote the brand through community engagement and restaurant events

Job Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment
• Knowledge of restaurant operations including personnel management, food planning, sanitation, and security
• Ability to learn and train others on operations
• Ability to motivate and champion hospitality
• Strong leadership and coaching skills
• Financial management experience, including P&L responsibilities
• Food handler certification preferred
• Willingness to work flexible hours

Benefits at Shake Shack

• Weekly pay and performance bonuses
• Meal discounts and corporate discounts
• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• 401k with company match
• Paid Time Off and Parental Leave
• Employee Assistance Program
• Pre-Tax Commuter benefits
• Development and growth opportunities

Pay Range - $68,723.20 - $88,441.60

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About Us

Beginning as a hot dog cart in NYC’s Madison Square Park, Shake Shack was created by Danny Meyer. Our roots in fine dining and community giving reflect our commitment to high-quality food and hospitality. Our team members enjoy a positive, inclusive work environment that stands for something good.

Equal Opportunity Employer

All qualified applicants will receive consideration regardless of race, color, religion, sex, gender identity, sexual orientation, disability, or veteran status.