Restaurant 1 - Bartender

Human Resources; Tempe (AZ); On-site; USD 28,000 - 42,000; Full time

Job summary

Pacific Hospitality Group is seeking a hospitality professional to curate craft cocktails and beverages, describe menu items, and deliver exemplary guest service in a hotel/resort setting. You will use proper bar techniques, maintain knowledge of local events, and accommodate dietary requests to enhance the guest experience.

Applicants should be at least 19, have basic food/beverage knowledge and a Food Handlers Card or be willing to obtain one within 30 days.

Qualifications

• Basic knowledge of food and beverage preparation and service standards.
• Must be at least 19 years old.
• Ability to work AM/PM, weekends and holidays as required.

Responsibilities

• Curates craft cocktails and beverages to guest specifications.
• Describes bar items, preparation methods, and prices with extensive knowledge of all menu items.
• Perform shaker, mixing, and stirring using standard bar tools.
• Guide guests with knowledge of local area and events to enhance experiences.
• Accommodate special requests and dietary needs; upsell menu items to increase revenue.
• Serve menu items promptly and courteously; maintain clean setup and side work.
• Handle cash and balance the register at shift end; manage tips.

Skills

Bartending

Customer service

Communication

Multitasking

Hospitality

Education

Food Handlers Card

TiPS Certification

Job description

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

• Curates Craft Cocktails and/or beverages to guest specifications
• Describes all bar items; methods of preparation and prices as needed. Must have extensive knowledge of all bar/menu items
• Proper shaking, mixing, and stirring techniques using required Boston Shaker, Bar Spoon, Beakers, Jiggers, Hawthorne/Juniper Strainers
• Extensive knowledge of the surrounding area, events, and directions to guide and enhance a guests local experience
• Works with guests to accommodate special requests and special dietary needs
• Utilize suggestive selling on established menu items or specials to maximize food and beverage revenues
• Serves menu items to guests in a prompt and courteous manner
• Performs pre- and post-shift side work; set-up, breakdown, condiments, roll-ups etc
• Responds to guest inquiries and special requests promptly to ensure guest satisfaction; notifies supervisor of guests' complaints and unusual situations
• Cash handling/ balance bank at the end of each shift and calculating tip outs
• Serves guests at assigned station quickly, courteously, and Obtains food and beverage from prescribed locations and serves guests according to established procedures and using appropriate service techniques
• Observes guests to fulfill any additional requests and completes assigned side work as directed
• Familiarizes self with all items on daily basis. After events, cleans away service and accessories
• Follows all standard food handling, TIPS, Title IV, sanitation, and health department guidelines

What You Will Bring

• Possess a basic knowledge of food and beverage preparation, service standards of comparable hotel, guest relations and etiquette
• Must be at least 19 years of age
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs

Great If you have

• Experience within a hotel/resort environment
• A valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
• Responsible Beverage Certified (TiPS) (Title IV)
• Ability to multi-task
• Exceptional communication skills
• Ability to serve needs of guest through verbal face-to-face interaction

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.