Restaurant 1 - Bar Back

Ko'a Kea; Hawaii; On-site; USD 71,635,200 - 85,411,200; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Referral Bonus

Paid Time Off

Birthday Holiday

Opportunities for advancement

Job summary

Ko’a Kea Hotel & Resort in Poipu Beach, Kauai, Hawaii is seeking a Bar Back to provide warm, attentive service in a fast-paced hotel bar environment. The role supports bartenders, prepares garnishes, and ensures guest satisfaction with cocktails and drink service.

This is a part-time position requiring strong guest relations and teamwork. The ideal candidate will have good English communication, basic math and computer skills, and familiarity with hotel operations.

Qualifications

• Ability to communicate in English with guests, team members and vendors.
• Knowledge of hotel departments and functions beneficial.
• Basic math and computer skills required.

Responsibilities

• Maintain warm, hospitable guest relations in all guest contact.
• Respond to guest needs and make menu and drink recommendations.
• Prepare garnishes for drinks and deliver ice to Pool Bar and Lounge.
• Set up bars for use by bartenders and assist with cocktail preparation.
• Monitor guests and handle requests, billing, and payments as needed.
• Follow safety procedures and report repairs to supervisor.
• Demonstrate professional appearance and conduct at all times.

Skills

English proficiency

Guest service

Team player

Multi-tasking

Math skills

Computer skills

PMS software

Education

High school education

Tools

PMS software

Job description

## Restaurant 1 - Bar BackApplylocations: Koʻa Kea Resort on Poipu Beach – Kauai, HItime type: Part timeposted on: Posted 2 Days Agojob requisition id: JR100051**Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.****Our Guiding Principles:****Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment**The hourly rate for this opportunity is $25.00 an hour.**What You Will Accomplish**The Bar Backs create an experience for our hotel guests by offering them a larger than homeexperience with welcoming, helpful, and exceptional service, while maintaining a clean, comfortable,and inviting environment. Our Bar Backs demonstrate attributes of a great Host by being aware andattentive to our guest’s needs; in addition, they create conversations and share a moment therebymaking a real connection with our guests.* Maintain warm, hospitable guest relations in all guest contact.* Responding to individual guest needs as they occur.* Answer questions and make suggestions regarding menu item selections, preparations of* items, and cocktail and wine recommendations.* Prepare garnishes for drinks.* Deliver ice to the Pool Bar and the Lounge* Set-up bars for use by bartenders.* Mix ingredients, such as liquor, soda, water, and any other mixers to prepare the perfect* cocktail for our guests.* Monitor guests to fulfill any additional requests and determine when their food & beverage experience is at an end and the guests are ready for their bill.* Compute bills, collect payment, and make change for guests as needed.* Responds to all guest requests and informs guests of hotel services, features, room amenities, shopping, dining, entertainment, and travel directions.* Ask for and confirm any future dining reservations.* Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.* Thoroughly completes projects and assignments professionally with care.* Other duties as assigned.* Report all items in need of repair to supervisor and maintain equipment used in work.* Protect guest safety and well-being.* Adjusts to high pressure conditions and is open to change.* Assumes responsibility for personal growth and development.* Always conducts him/herself (acts and dresses) professionally; sets standards for all.* Expresses ideas and conveys information clearly, effectively, and professionally.* Works to resolve disagreements and is respectful of peers and co-workers.* Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.* Other duties as assigned by management.**What You Will Bring*** Knowledge of the English language to effectively communicate with guests, associates, and vendors.* Knowledge of all hotel departments and functions.* Good mathematical and basic computer skills.* Ability to accurately use various Microsoft Office and PMS software.* Ability to actively listen to others.* Ability to learn quickly and work in fast paced position with constant guest interaction.* Ability to multi-task.* Ability to lift, push and pull a minimum of 30 pounds.* Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, standing, and handling of materials.* Ability to be a team player.**Great If You Have*** Must have knowledge of all hotel departments and events.* Must have good mathematical and computer skills.* High school education and relevant training and experience required. Additional education preferred.* Knowledge of the local area required.* CPR and first aid training preferred.* Additional language ability preferred.* Red/Blue Card or ability to obtain within 90 days of employment.**Benefits*** Health Insurance* Vision Insurance* Dental Insurance* Pharmacy Insurance* 401K* Referral Bonus* Paid Time Off* Birthday Holiday (Full-Time or Part Time Only)* Gone Fishing Holiday (Full-Time Only)* Opportunities for advancement-*We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.**This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.*