Response Team Officer- Pine Grove, PA

Tsg; Pine Grove (Schuylkill County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Career growth

Training

Job summary

Titan Security is seeking a reliable security officer to deliver customer service, control access, and patrol facilities. You will log incidents, assist visitors, and respond to emergencies while maintaining safety and compliance.

We offer starting pay of $18 per hour with potential increases after 90 days, paid time off, medical and dental insurance, and opportunities for career growth through training and development.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• Able to pass pre-employment drug screen.
• Able to read, write, speak, and understand English.
• Able to meet physical essential functions (lifting 50+ lbs, patrols, stairs, weather).
• Flexible and open availability.

Responsibilities

• Provide excellent customer service to all parties on duty.
• Maintain clear, accurate administrative logs.
• Control access for client personnel, visitors or vendors.
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment.
• Respond to incidents, including emergencies, and record data for Titan Security management.
• Other duties as assigned.

Skills

Customer service

Clear communication

Attention to logs

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs
• Control access for client personnel, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

• Must be at least 18 years of age.
• High School diploma or general education degree (GED)
• Able to pass pre‑employment drug screen
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
• Have flexible and open availability

Preferred Qualifications

• Bi‑lingual considered a plus.
• Evening, overnight, and weekend availability required.

Pay and Benefits

• Starting pay $18/hr – possible increase after 90 days dependent on performance
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills‑enhancing training

EOE/M/F/D/V