Response Officer II (Overnight) - Enterprise Physical Operations

Washington University in St. Louis; St. Louis (MO); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Tuition remission

Wellness programs

Caregiver leave

Job summary

Washington University in St. Louis is seeking a Security Officer to support the Enterprise Physical Operations and Public Safety teams.

The role involves responding to emergencies and incidents on campus, managing scenes, recording evidence, and coordinating with campus partners to ensure safety and compliance. The position requires a high school diploma (CJ degree preferred) and a valid driver's license, with background checks and licenses as mandated.

Qualifications

• Education: High school diploma or equivalent; preferred CJ bachelor's degree.
• Required licenses: Missouri Driver’s license with clean record; St. Louis security license eligibility.
• Work experience: security-related roles; clean background and eligibility for background checks.
• Skills: strong communication, teamwork, incident reporting and safety procedures.

Responsibilities

• Respond to emergency and non-emergency incidents on campus and provide safety support.
• Control scenes, preserve evidence, and document incidents for reports and prosecutions.
• Coordinate post-incident transport and communications with faculty, staff, and visitors.
• May serve as acting lead or Field Training Officer and assist with building checks.
• Support Medical Center staff with directions and escorts as needed, safeguard property.
• Enforce parking rules, assist Transportation Office, and perform routine patrols.
• Conduct building checks for access control, hazards, and surveillance needs.
• Record information accurately for official university records and investigations.

Skills

Emergency Management

Crisis Management

Oral Communications

Written Communication

Teamwork

Handcuffing

Pepper Spray

Incident Reporting

Law Enforcement

Security Guarding

Education

High school diploma or equivalent

Bachelor’s degree - Criminal Justice

Job description

Location

St. Louis, MO 63110

Scheduled Hours

40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

Serves as the primary first responder (armed) to all life safety and protection of property, emergency, and non-emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Acts on own initiative, as well as directed calls for service. Proactively identifies security issues and works towards a quick resolution. Enforces University policy/procedures and criminal law. May be assigned to vehicle, bike, or foot patrol. Must be prepared to deal with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), make quick decisions, and take action. Needs to be able to utilize a variety of tools and techniques (negotiating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.

Job Description

Primary Duties & Responsibilities:

• Responds to calls or reacts on view to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus. Takes action or makes a note for follow-up on any safety and security issues. Provides Emergency Management support during larger-scale incidents. When not on assignment, patrols the University properties.
• Controls criminal or other significant scenes, including preservation and gathering of evidence. Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned. Takes photos, makes videos, or creates any other relevant documentary evidence in support of criminal prosecution, potential insurance claims, and other legal processes.
• Provides necessary follow-up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident.Apprehends criminal suspects for on-view or reported criminal activity. Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.May fulfill informal leadership duties in the absence of leads or supervisors.
• Conducts building checks, which include checking access control devices, door locks, and proactively looking for any possible safety or security hazards. Uses problem-solving skills to resolve issues found during building checks.
• Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi-department issues. Provides information and assistance as needed to individuals with special needs.
• Takes possession of found property, attempting to locate the owner, and securing property according to established procedure.
• Enforces parking regulations and provides support to the Transportation Office as needed.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.
• Requires extensive safety training.
• Exposure to blood-borne pathogens.
• Exposure to chemicals.
• Requires protective devices.
• Exposure to animals.
• Patient care setting.
• Occasional lifting (25 – 50 lbs.)
• Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

Physical Effort:

• Typically sitting at a desk or table.
• Typically standing or walking.
• Typically running or climbing.
• Typically bending, crouching, and stooping.
• Wrist, hand or finger movement.
• Using tools requiring high dexterity.
• Occasional lifting (25 – 50 lbs.)
• Dust, dirt, grease, or other disagreeable elements.

Equipment:

• Office equipment.
• Simple hand tools.
• Operate motor vehicle.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications** /Professional Licenses **:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

St. Louis Metropolitan Security License - St. Louis City/St. Louis County, St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County

Work Experience:

Security Officer In A Professional Security Organization (2 Years), Armed Officer In An Academic Environment Or Civilian/Military Police Setting (1 Year)

Skills:

Not Applicable

Driver’s License:

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

More About This Job

Required Qualifications

• Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire.
• In order to obtain this St. Louis Metropolitan Security License, one must meet the basic licensing requirements for the Security Officer licensing category which specifies that individuals must be at least 21 years of age https://slmpd.org/privatesecurity/).
• Must obtain and maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire.
• If no previous departmental psychological assessment has been completed by the individual, a psychological assessment will be necessary for this position.

Preferred Qualifications

Education:

Bachelor’s degree - Criminal Justice

Certifications** /Professional Licenses **:

Crisis Intervention Team (CIT) - CIT International, Emergency Medical Technician - Basic (EMT-B) - Missouri Department of Health & Senior Services

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Computer Hardware Diagnostics, Computer Literacy, Crime Reporting, Cross-Team Collaboration, Decision Making, Emergency Management, Emergency Response and Crisis Management, Federal Laws, Handcuffing, Incident Reporting, Incident Response, Insurance Claims, Law Enforcement, Legal Procedures, Military Training, Oral Communications, Pepper Spray, Preventive Action, Professional Integrity, State Laws, Strive for Excellence, Taser, Teamwork, Working Independently, Written Communication

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please [e-mail] call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.