Respite Specialist

Services for the UnderServed; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Plan

Paid Vacations and Holidays

Transportation Plan

Job summary

S:US (Services for the UnderServed) seeks a Respite Specialist to support guests in a hospital diversion model, offering residential respite care in a warm, home-like setting. You will learn NATM and IPS techniques, empower guests through trauma-informed peer support, and coordinate intake, education, and activities within the CRC and community.

The role emphasizes collaboration with Parachute NYC staff, flexible coverage, and active engagement in documentation, safety, and progress tracking for

Qualifications

• 1 year work experience in a behavioral health or related setting preferred

Responsibilities

• Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support
• Promote a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff
• Practice NATM and IPS after training provided as part of the Parachute NYC grant
• Draw on knowledge and skills from personal experience with the mental health system focusing on guest’s personal recovery process
• Create a sense of community through mutual sharing of experiences and encourage participation in daily activities within the CRC and community
• Assist with pre-registration process for referred guests and self-referred respite-only guests
• Assist with intake and registration, explain services and expectations, tour, introduction to staff and guests
• Collaborate with other Parachute NYC staff to help guests identify and pursue short-term goals
• Facilitate educational, recovery, wellness and skill-building opportunities including WRAP, peer support, harm reduction
• Follow-up with guests to monitor progress toward goals
• Advocate for access to health care services and address barriers such as transportation or stigma
• Assist guests with meals, medication, and maintaining a clean living environment
• Document interactions and services timely per SUS policies
• Provide household upkeep and serve breakfast and snacks
• Encourage participation in documentation and data collection
• Participate in supervision and interagency meetings
• Provide flexible evening, night, weekend and holiday coverage

Skills

Trauma-informed approach

De-escalation

Empathic listening

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

SCOPE OF ROLE:

The Respite Specialist will work in the provision of hospital diversion model providing temporary services including residential/respite care so clients can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.

MIN:

USD $45,000.00/Yr.

MAX:

USD $50,000.00/Yr.

POSITION OVERVIEW:

SCOPE OF ROLE:

The Respite Specialist will work in the provision of hospital diversion model providing temporary services including residential/respite care so clients can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support,
• Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff
• Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant
• Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest’s personal recovery process
• Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community
• Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests)
• Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests
• Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC
• Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities
• Follow-up with guests to monitor and support progress toward goal-achievement
• Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff
• Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean-living environment
• Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC
• Provide household upkeep duties as needed
• Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed
• Encourage guest participation in relevant aspects of documentation process
• Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities
• Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC
• Provides flexible evening, night, weekend and holiday coverage

BENEFITS OVERVIEW:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holiday

QUALIFICATIONS

REQUIRED EDUCATION AND EXPERIENCE

• 1 year work experience in a behavioral health or related setting, preferably using the recovery model
• Must have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully
• Minimum of high school diploma or equivalent (GED)
• Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery

PREFERRED QUALIFICATIONS & SKILLS

• Ability to utilize various computer programs, specifically Microsoft Word and Excel preferred
• Graduate of core peer specialist training program preferred
• A respect for, and high level of comfort around people experiencing psychiatric crisis preferred
• Exceptional written and oral communication skills including empathic listening, responding preferred
• Billingual English/Spanish a plus

COMPANY OVERVIEW

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you .

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-19094