Resource Team Supervisor - PM/NOC shift

Agrace; Madison (WI); On-site; USD 60,000 - 85,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Mileage reimbursement

Retirement plans with employer match

Generous PTO & holiday pay

Job summary

Agrace is seeking an RN Supervisor for the PM/NOC shift in Baraboo, WI. This role leads an interdisciplinary team, oversees nursing staff, and ensures safe, high-quality patient care during evenings and overnights.

You will coordinate resources, supervise staff, and support care plan updates within regulatory guidelines. Ideal candidates bring an Associate Degree in Nursing, WI RN licensure, and 2–3 years of supervisory experience, with preferred hospice/ICU exposure.

Qualifications

• Associate Degree in Nursing required; Wisconsin RN license.
• Two years RN experience, hospice/oncology or ICU preferred.
• Two to three years supervisory experience preferred.
• Valid driver’s license and access to a reliable vehicle.

Responsibilities

• Coordinate direct and indirect patient care on PM/NOC shift.
• Supervise staff, allocate resources based on acuity and needs.
• Provide guidance to care teams and update Plans of Care as needed.
• Schedule visits and ensure timely assignment of clinical support.
• Collaborate with homecare teams to maintain care continuity.

Skills

RN supervision

Staff coaching

Clinical leadership

Triage & care planning

Education

Associate Degree in Nursing

Bachelor’s degree preferred

Tools

EHR systems

Data management

Microsoft Office

Job description

Location: Baraboo, WI0.7 FTE (28 hours/week) | PM Shift | Monday-Friday | Hours 3:00 pm - 12:30 amIncludes weekend (every 3rd), and holiday (2/year) rotationsMake a lasting impact with AgraceJoin Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a supervisor role that helps support meaningful, patient-centered care, this is your opportunity to make a difference!How You’ll Make a Difference (Essential Functions)The RN Supervisor - Resource PM/NOC coordinates direct and indirect patient care using an interdisciplinary team approach. The RN Supervisor serves as the functional leader overseeing the shift and directly supervises staff and makes visits as needed. This position is responsible for allocating staff resources based on patient acuity and level of need within the clinician’s scope of practice, ensuring quality and continuity of care. This position serves as a resource to team members.Key ResponsibilitiesResource for StaffCollect and utilize data through triage communication, discussions with visit staff and home visits of the patient/family’s physical, psychosocial, spiritual and symptom management needs.Provide direct care when necessary as outlined in the individualized Plan of Care (POC) and update the POC accordingly.Ensure timely and accurate scheduling and assignment of visits requiring clinical support.Identify, interpret, and document the relevant assessments collected in the triage assessment, physical assessment, and other health data.Provide support and guidance to direct care staff in helping patients achieve goal outcomes.Demonstrate critical thinking skills sufficient to support development of reasonable and achievable outcome measures and establishment of priorities in the planning and provision of care.Articulate, identify, and reports signs and symptoms of client abuse and/or neglect, suicide ideation or violence, and risk for pathological grief.Apply symptom management expertise according to Agrace standards, policies, and practices.Provide support and guidance to team members regarding changes to plan of care and management of complex patients and families. Update and communicate with homecare teams, triage, and leadership as necessary.Collaborate with homecare teams, and other disciplines to ensure continuity of care and provide optimal service to patients and families.Recognize importance of and maintain professional boundaries.Provide supervision, coaching, and mentoringProvide direct supervision to any staff working on the PM/NOC shift including but not limited to coaching and mentoring, chart reviews, progress reviews, skills assessments and annual performance evaluations.Maintain accountability for approving time sheets and PTO requests; monitor overtime usage.Assess educational needs of team; facilitates the necessary development and incorporates knowledge into current practice.Participate in the recruitment, selection, and retention of the best-qualified staff; assign preceptors and actively participate in the orientation of new staff on team.Establish direction and expectations for staffIn collaboration with homecare leadership, provide input on the future direction of the Resource team in alignment with the overall organizational goals.Collaborate with Quality Department, Resource Manager and Homecare Managers to respond to immediate patient and family needs and concerns in a timely manner.Utilize patient/family satisfaction survey data and other quality tools to identify trends, areas of concern, and process improvement opportunities.Responsible for determining the staffing and visit needs for the PM and NOC shifts; allocate resources based on acuity and level of patient/family needs.Miscellaneous Maintains current knowledge about community, regulatory and health related programs in order to serve as a resource to team members.Participates in the education of clinical nursing students, residents, and internal partners as necessary.Participates in mandatory educational requirements.Meets regular attendance requirements as scheduled.May provide leadership support and guidance to 24/7 operations in on-call capacity as needed.You Bring (Qualifications)Associate Degree in Nursing, Bachelor’s degree preferredCertification/Registration/Licensure: Current, unrestricted Wisconsin RN licenseTwo years relevant RN experience, preferably in hospice, oncology or ICUTwo to three years supervisory experience preferredAbility to work regular weekend rotation.Valid driver’s license, auto insurance, and access to a reliable vehicleMust be at least 18 years of ageAbility to use data base software, and other computer software systemsAbility to maintain organizational confidentiality which includes, but is not limited to, information about patients/families, volunteers, employees, donors and agency processesDemonstrates proficiency in medication administration including oral, PR, sub-cutaneous, transdermal, peripheral IV access, use of central lines, implanted ports and picc lines, and continuous sub-cutaneous infusionsDemonstrates proficiency in administration of blood/blood products including assessment of and proper intervention for reactionsDemonstrates proficiency in phlebotomy/blood drawsDemonstrates proficiency in medication administrationDemonstrates proper body mechanics when lifting, bending, kneeling, pushing, and pullingDemonstrates proper techniques in application of Universal Precautions and Sharps handlingDemonstrates safe and effective use of DME and other medical equipment and suppliesBenefitsCompetitive pay with mileage reimbursementHealth, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +)Retirement plans with employer matchingGenerous Paid Time Off (PTO) and holiday paid time offComprehensive onboarding, mentorship, and career developmentAbout AgraceFor more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.At Agrace we are strengthened by the unique experiences, cultures and traditions of our staff, patients and clients.Together, we pursue a vision in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.We foster a culture of belonging that celebrates people’s uniqueness and leads to meaningful, empathetic connections.Agrace Health Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.