Resource Specialist (Sitka)

Sailinc; Sitka (AK); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Sailinc in Sitka, AK is seeking a Resource Specialist to be the friendly first point of contact for visitors and clients, delivering exceptional customer service and guiding people to the resources they need. This full-time role emphasizes compassion, accessibility, and effective communication within a supportive team environment.

The position offers a comprehensive benefits package, including medical/dental/vision coverage, retirement plans, and paid time off, with a competitive hourly pay

Qualifications

• Greeting visitors with a warm, welcoming demeanor.
• Able to answer inquiries and connect people with needed resources.
• Commitment to exceptional customer service.

Responsibilities

• Welcome visitors and assess their needs in person.
• Answer questions and direct inquiries to appropriate resources.
• Provide high-quality customer service and support to clients and staff.

Job description

Are you someone who thrives on the frontline, greeting people with a warm smile and assisting them with their needs? Are you passionate about connecting individuals with the resources they require to succeed? We are seeking a dedicated and personable Resource Specialist to join our team. As the first point of contact for our organization, you will play a crucial role in welcoming visitors, answering inquiries, and providing exceptional customer service. For a full job description,

SAIL empowers and advocates for the rights of seniors and people experiencing disabilities. We are committed to social justice and equity for the people we serve, the communities in which we operate, and the people we employ. We are a flexible, holistic employer, valuing family and a healthy work-life balance.

This position is a full-time (37.5 hours/week) position with a competitive benefits package (medical/dental/vision health insurance, retirement, paid time off, etc.). Pay range from $26.20 – $30.20 per hour. If you have any questions about the position, you can email Bridget Thomson, HR & Operations Director, at [e-mail].

Persons experiencing a disability are strongly encouraged to apply. This position will be accepting applications until August 14th, 2026 – We may extend the search if needed to find our ideal candidate.