Resource Professional, CCRS

University of Illinois at Urbana-Champaign; Urbana (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of Illinois Urbana-Champaign is seeking a 100% full-time Civil Service Program Coordinator to support childcare program development and provider recruitment.

You will lead staff training, coordinate outreach, manage program data, and collaborate with community partners to improve early care services. The position starts as soon as possible after 10/26/2026, with a salary range of $45,000–$55,000 and Illinois residency requirements.

Qualifications

• Bachelor's degree in Public Administration, Community Planning, Child Welfare, ECE, Child Development, or related field.
• One year (12 months) of education, training and/or work experience in early child development, social services and/or educational programming.
• Experience coordinating with families and childcare providers.

Responsibilities

• Lead training and evaluation of staff on policies and procedures.
• Educate the community about CCRS services and available resources.
• Coordinate program data, openings, hours, and provider qualifications in state databases.
• Schedule staff for phones and walk-ins to ensure coverage and outreach events.
• Perform yearly evaluations and address staff training needs.
• Travel locally or statewide as required.

Skills

Early childhood development

Communication skills

Interpersonal skills

Workload management

Computers/word processing

Education

Bachelor's degree in Public Administration, Community Planning, Child Welfare, ECE, or related field

Job description

Job Summary

Support and counsel parents on childcare options related to their individual needs, while working to strengthen the quality of the childcare programs to build a better future for children and families. Assist in recruiting and retaining childcare providers.

Duties & Responsibilities

• Training and Professional Delivery
  • Provide leadership and evaluation to staff by educating and instructing them on policies and procedures.
  • Work with Core staff training them on searching for childcare for families.
  • Schedule staff for phones and / or walk-ins as needed to ensure coverage.
  • Work with staff on attending outreach events.
  • Educate the community to the available outreach and educational programs and services to improve the well-being of individuals promoting self-sufficiency and integrity of families.
  • Educate the community on the services provided by CCRS including training opportunities, CCAP, and quality childcare indicators.
  • Perform yearly or as needed performance evaluations. Follow through on any staff issues needing further training and/or assistance.
• Program Leadership, Planning, Implementation
  • Build positive relationships with childcare providers, parents, and community members by providing expert guidance of the available resources provided by CCRS and educating them to navigate the available educational information and services related to early care and education in their community.
  • Educate the community on early care and education issues to facilitate change needed in this area by creating, implementing, and evaluating materials and resources.
  • Work with childcare providers to retain them as providers.
  • Educate community partners on childcare provider positions.
• Program Delivery and Evaluation
  • Manage childcare information and updates received including openings, services, hours, and qualifications through the state databases.
  • Ensure information from training courses, visits, outreach events, etc., is processed within contracted timelines and entered into the data tracking program within required timelines.
• Organizational Requirements
  • Continue educational development by obtaining at least 15 hours of required job-related workshops, training, coursework, etc., per year.
  • Perform other duties that contribute to the mission of the University of Illinois as assigned.
  • Occasional local, regional, and statewide travel is required

Work Schedule, Travel, or Other Job Expectations

Occasional local, regional, and/or statewide travel.

Specialty Factors

• Bachelor's degree in Public Administration, Community Planning, Child Welfare, ECE, Child Development, or related field.
• A total of one (1) year (12 months) in education, training and/or work experience in early child development, social services and/or educational programming.

Knowledge, Skills and Abilities

• Strong knowledge of early childhood development.
• Ability to interact with the public with strong communication skills.
• Strong interpersonal and teamwork skills.
• Ability to prioritize a heavy workload, delivering results on a timeline and providing regular reports of activities and achievements.
• Proficient with computers and word processing software.

Appointment Information

This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 10/26/2026. This position is not eligible for any type of sponsorship. The budgeted salary range for the position is $45,000 to $55,000.

Out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment. This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 20, 2026. For further information about this specific position, please contact Brenda Eastham at [e-mail] or 217-244-7727. For questions regarding the application process, please contact 217-333-2137. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [e-mail].