Resource Physician Liaison

United Vein & Vascular Centers; Naperville (IL); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Health, vision, dental

Life insurance

Paid time off

Engaged culture

Job summary

United Vein & Vascular Centers is seeking a Resource Physician Liaison to support a region of Physician Liaisons and build the territory while upholding UVVC brand standards. You will onboard, train, and coach liaisons and work with CRM to track metrics.

You will collaborate with the Business Development Director and Seniors, shaping training programs and maintaining strong referral networks to exceed growth goals across assigned areas. A strong clinical/relationship background is essential.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years in relevant Referral Development/Sales with demonstrated success in healthcare.
• Proven ability to utilize market data and field intelligence to uncover and capitalize on new market opportunities and achieve sustained referral growth by navigating the referral relationship funnel/sales cycle.
• Experience with Salesforce CRM.
• Must be proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent interpersonal, communication and problem-solving skills.
• Strong understanding of the healthcare industry, including political, economic, and competitive market factors.
• Proven track record of success in customer service, sales, or referral development and demonstrated desire to grow and assume greater responsibility.
• Demonstrated ability to lead, coach, and motivate staff to meet business objectives.
• Demonstrated ability to reach decisions, take appropriate action, and follow through to progress the team.
• Ability to both lead and actively participate as a member of a team to achieve common goals.
• Ability to think creatively and perform quickly. Problem-solving attitude is important.
• Actively demonstrates commitment to excellent service to all customers, both internal and external.
• Strong analytical skills with the ability to analyze information, reach decision point, and execute appropriate actions.
• Very strong relationship building and communication skills.
• Must assure discreet and confidential handling of all business information and understand regulatory guidelines.
• Must show proof of auto insurance coverage and travel up to 100%.
• Travel requirements Up to 100% of time; must maintain minimum personal auto insurance coverage.

Responsibilities

• Assists in onboarding, training and coaching Physician Liaisons
• Utilizes reports and CRM to have a complete understanding of team's metrics
• Partners with Business Development Director, Seniors and trainer to implement, and support training program for Physician Liaisons in assigned area.
• Extended knowledge of territory and referring physicians to ensure ability to back up liaisons as they are out or there is not a liaison currently assigned to area
• Nurture referral relationship funnel/sales cycle of other liaisons.
• Support Region/Seniors in reaching/exceeding growth goals, by driving and supporting numbers in low performing areas
• Creates transparent and clear communication with Seniors, Director and Liaisons.
• Monitors, investigates and reports market and competitor information.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

Skills

Referral development

Sales experience

Healthcare experience

Relationship building

CRM analytics

Communication

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Microsoft Office

Excel

PowerPoint

Word

Job description

United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff. Join us on our journey to transform lives as we raise the bar for patient service and outcomes! Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential!

We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering:

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• Life insurance (100% company paid)
• PTO and paid holidays
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.

Responsibilities

The Resource Physician Liaison is responsible for supporting a region of Physician Liaisons and building the territory while maintaining UVVC's brand standards.

• Assists in onboarding, training and coaching Physician Liaisons
• Utilizes reports and CRM to have a complete understanding of team's metrics
• Partners with Business Development Director, Seniors and trainer to implement, and support training program for Physician Liaisons in assigned area.
• Extended knowledge of territory and referring physicians to ensure ability to back up liaisons as they are out or there is not a liaison currently assigned to area
• Nurture referral relationship funnel/sales cycle of other liaisons.
• Support Region/Seniors in reaching/exceeding growth goals, by driving and supporting numbers in low performing areas
• Creates transparent and clear communication with Seniors, Director and Liaisons.
• Monitors, investigates and reports market and competitor information.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years in relevant Referral Development/Sales with demonstrated success in healthcare.
• Proven ability to utilize market data and field intelligence to uncover and capitalize on new market opportunities and achieve sustained referral growth by navigating the referral relationship funnel/sales cycle.
• Experience with Salesforce CRM.
• Must be proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent interpersonal, communication and problem-solving skills.
• Strong understanding of the healthcare industry, including political, economic, and competitive market factors.
• Proven track record of success in customer service, sales, or referral development and demonstrated desire to grow and assume greater responsibility.
• Demonstrated ability to lead, coach, and motivate staff to meet business objectives.
• Demonstrated ability to reach decisions, take appropriate action, and follow through to progress the team.
• Ability to both lead and actively participate as a member of a team to achieve common goals. Must be able to work closely with peers, operations, and other key team members to determine best practices and implement new strategies and workflows.
• Ability to think creatively and perform quickly. Problem-solving attitude is important.
• Actively demonstrates commitment to excellent service to all customers, both internal and external.
• Strong analytical skills with the ability to analyze information, reach decision point, and execute appropriate actions.
• Very strong relationship building and communication skills.
• Must assure discreet and confidential handling of all business information and understand regulatory guidelines.
• Must show proof of (and maintain) minimum personal auto insurance coverage of $100,000 for bodily injury liability per person, $300,000 for bodily injury liability per accident, and $50,000 for property damage liability.
• Travel requirements Up to 100% of time; must maintain minimum personal auto insurance coverage of $100/$300/$50k.
• Physical requirements Both sedentary and active position. Light work that includes moving objects up to 15 pounds.

Total compensation is based on experience and may include base salary, bonuses, and other incentive pay.

Compensation

$95,000 - $100,000 USD

About us:

UVVC, is a leading provider of comprehensive vein and vascular care with over 60 clinics across Arizona, Illinois, Colorado, Florida, Georgia, Texas, and expanding. Our mission is to revolutionize vascular care by delivering an all-inclusive clinic experience that addresses every aspect of lower extremity vein, vascular, and wound conditions.

United Vein & Vascular Centers (UVVC) is distinguished by its innovative approach to diagnosing and treating a variety of vascular conditions that affect the pelvis and lower extremities. With a team of committed specialists, cutting-edge medical technology, and a patient‑centric approach that emphasizes minimally invasive procedures, UVVC ensures superior care and optimal outcomes for it’s patients.

As set forth in United Vein & Vascular Centers’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.