Resource Manager Craft Remote, Malaysia

Fieldcore; Cambridge, Northern (MA, KY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

FieldCore, a GE company, seeks a Resource Manager I in Cambridge, MA. The role assigns employees to jobs based on skills, availability and crew performance, acting as the primary contact for training, mobilization, pay and assignments, while ensuring training and performance reviews are up to date.

You will assemble balanced crews, optimize staffing with data sources, collaborate with Service Managers and immigration teams, and mentor field personnel.

Qualifications

• Bachelor’s degree or equivalent in related field.
• 7+ years applicable work experience and demonstrated success/knowledge.
• 2+ years managing and developing employees.
• 2+ years of specialized/industry experience.
• English proficiency required.

Responsibilities

• Assign and mobilize field employees to optimize crew effectiveness.
• Manage field personnel contracts, reviews, training, and performance.
• Serve as primary contact for training, pay, and assignments.
• Recruit, hire, and negotiate contracts; develop productivity metrics.
• Assemble balanced crews ensuring safety and quality; use data tools.
• Collaborate with regional teams to optimize staffing across FieldCore regions.
• Ensure employee readiness and compliance with Work Time Regulations.
• Support immigration and travel clearance as needed.
• Provide regular performance feedback and conduct reviews.
• Travel as required; may work holidays/weekends/overtime.

Skills

People management

Communication

English proficiency

Education

Bachelor’s degree or equivalent in related field

Job description

About GE VernovaGE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.

Job Summary

The Resource Manager I assigns employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew. Serves as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and ensures that all employees are current on training and performance reviews. Where applicable, oversees a small to large-sized/complex employee base and works with the Event Management team to help facilitate business needs and requests for their customer base.

Essential Duties & Responsibilities:

• Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew
• Manage field employees including employee contracts, vacation, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests
• Serve as the employees’ primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflicts
• Recruit and hire prospective employees, manage field personnel, create and negotiate contracts, create and implement productivity metrics related to direct employees.
• Assemble well-balanced crews to ensure execution with safety and quality. Optimize crew composition using analytical data sources such as Service Max and Kahuna.
• Where applicable, validate crew composition with Resource Director and other resource managers to ensure total crew strength and suitability for the scope of work.
• Determine employee readiness statuses by incorporating multiple factors including Service Max Workload, bench, Break-In-Service, and Work Time Regulations
• Upon confirming employee availability for a job, work with Field Service Coordinator team to ensure mobilization/demobilization plans.
• Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travel
• Report on utilization, bench cost, attrition, training statuses and balanced crew development to drive productivity and reduce cost
• Collaborate with other Resource Managers in other regions in order to export and/or borrow field employees needed to cover gaps in the global FieldCore regions or bring the right resource needed to fulfill outages in your region. Ensure global partnership goes both ways.
• Conduct audits and inspections on the work teams during the execution field activities.
• Analyze customer feedback and performance feedback (through Field Performance Survey) and post-outage data to determine ways to improve future customer satisfaction, resource utilization and reduce cost
• Partner with the Regional Training, Development, and Qualifications Manager (TDM) to determine and coordinate career development opportunities for employees and gaps in the workforce that need to be addressed. Ensure that TDM has overview of current employee training records and certificates which need to be uploaded to appropriate systems.
• Ensure employees are up to date on required EHS training
• Participate in creating recruitment strategies and interviewing candidates to maintain a strong and effective team
• Provide regular feedback to field employees about performance and behaviors. Conduct annual performance reviews for all eligible employees
• Some travel required
• Ability and willingness to work holidays, weekends and overtime as required to staff field assignments and support employees
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Required Qualifications & Experience:

• Bachelor’s degree or equivalent in related field
• 7+ years applicable work experience and demonstrated success/knowledge
• Experience in power generation or technical industry can be substituted for degree and/or project management experience
• 2+ years managing and developing employees
• 2+ years of specialized/industry experience
• English proficiency required

Desired Characteristics:

• Qualification as Field Engineer, Supervisor or Lead Turbine Mechanic is a plus
• Excellent customer service and interpersonal skills
• Experience in project management and planning
• Ability to solve complex problems
• Excellent communication and interpersonal skills
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines

FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than 10,000 of the foremost experts in field services all focused on one .

FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law