Resource Lending Specialist

Kansas Library Association; Wichita (KS); On-site; USD 36,000 - 54,000; Full time

Job summary

WSU Libraries is seeking two Resource Lending Specialists to support afternoons, evenings, and weekends. This role helps connect our campus community with information resources and requires navigating multiple library systems, troubleshooting printers/scanners, and using Microsoft Office and cloud-based tools.

The position supports a busy service desk, ensuring requests are fulfilled efficiently and cost-effectively while contributing to continuous improvements in unit efficiency and service

Responsibilities

• Enter or modify data in databases and applications
• Search databases and the internet for bibliographic data or other data in support of library systems (ex. Catalog) or applications
• Interpret and apply policies, best practices and procedures
• Attend department and unit meetings, training sessions and special events
• Maintain data on unit activities and prepare routine reports
• Identify and report on recommendations for continuous improvement of the unit’s efficiency and effectiveness
• Order office supplies as necessary
• Participate in unit and departmental projects

Job description

Do you like a fast-paced environment with a variety of tasks to accomplish? Are you a problem solver who is highly organized, detail oriented, adept at managing multiple priorities and skilled at improving processes? University Libraries has openings for two Resource Lending Specialists to cover afternoons, evenings, and weekends.

The Resource Lending Specialist is part of Access Services, the forward-facing unit of the WSU Libraries responsible for connecting our campus community to information resources that support intellectual discovery, scholarship, creative activity, and innovation.

Resource Lending Specialists help ensure that borrowers – who can be individuals or other libraries– receive what is requested efficiently and cost effectively, all while helping fulfill these requests on a busy service desk at the WSU Libraries. This role will navigate multiple Library software systems to maintain accurate records, troubleshoot typical issues with printers and scanners, and work with Microsoft Office products and cloud-based office software. When issues arise with requested Library materials, Resource Lending Specialists identify the source of the issue and suggest potential solutions.

If you want to help provide a robust and accessible Library collection that meets the evolving needs of the university community,

Job Duties

• Enter or modify data in databases and applications
• Search databases and the internet for bibliographic data or other data in support of library systems (ex.
  Catalog) or applications
• Interpret and apply policies, best practices and procedures
• Attend department and unit meetings, training sessions and special events
• Maintain data on unit activities and prepare routine reports
• Identify and report on recommendations for continuous improvement of the unit’s efficiency and
  effectiveness
• Order office supplies as necessary
• Participate in unit and departmental projects