Resource Caregiver Recruitment Coordinator

Partners In Development; Honolulu (HI); On-site; USD 62,000 - 64,000; Full time

Job summary

Partners In Development in Honolulu, HI, seeks a Resource Caregiver Recruitment Coordinator. This full-time professional role leads statewide recruitment, outreach, and licensing support to build a network of Emergency Resource Caregivers across Hawaiʻi.

You will partner with DHS and community partners, oversee multi-channel campaigns, screen applicants, guide licensing, and maintain tracking. Travel to neighbor islands is required.

Qualifications

• Bachelor’s degree or equivalent lived and professional experience.
• Minimum two years in outreach, case management, social services recruitment, or related field.
• Deep understanding of Hawaiʻi’s Native Hawaiian, Pacific Islander and diverse communities.
• Ability to build trust with families, community organizations, and government partners.
• Strong organizational skills and ability to manage multiple workstreams and deadlines.
• Proficiency with digital tools including databases, social media, and Microsoft Office/Google Suite.
• Understanding of diverse backgrounds including Hawaiian culture and values.
• Vehicle access and valid driver's license with appropriate insurance.

Responsibilities

• Lead statewide recruitment, outreach, and licensing support to build a network of E-RCGs across Hawaiʻi.
• Develop and implement annual outreach, marketing & recruiting plans with PIDF and DHS.
• Lead multi-channel recruitment campaigns including social media and events.
• Engage community organizations, schools, health systems, and cultural practitioners.
• Represent PIDF at recruitment events across O‘ahu and neighbor islands.
• Screen candidates against DHS criteria and guide applicants through licensing.
• Maintain applicant tracking system and monitor recruitment funnel.
• Support applicants facing barriers to completion.
• Build and maintain PIDF’s E-RCG roster and coordinate DHS placement activities.
• Conduct regular check-ins with licensed E-RCGs and organize peer support.
• Document debriefs, track metrics, and prepare program reports for DHS and PIDF.

Skills

interpersonal communication

organizational skills

multi-tasking

cultural responsiveness

Education

Bachelor’s degree in social work, human services, public health, education, communications, or related field

Tools

Database systems

Social media platforms

Microsoft Office / Google Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Resource Caregiver Recruitment Coordinator

Full Time Professional Honolulu, HI, US

3 days ago Requisition ID: 1007

Salary Range: $61,500.00 To $63,500.00 Annually

Primary Purpose:

Lead statewide recruitment, outreach, and licensing support efforts to build and maintain a network of qualified Emergency Resource Caregivers (E-RCGs) across Hawaiʻi. This role serves as a key liaison between caregivers, DHS, community partners, and PIDF to ensure children in crisis have access to safe, immediate care.

Outreach, Marketing & Community Engagement

• Develop and implement an annual outreach, marketing & recruiting plan in partnership with PIDF leadership and DHS;
• Lead multi-channel recruitment campaigns including social media, community events, storytelling, public service announcements, and digital outreach;
• Engage community organizations, faith communities, schools, health systems, and cultural practitioners as referral and outreach partners;
• Represent PIDF at recruitment events across Oʻahu, Maui, Hawaiʻi Island, Kauaʻi, and the neighbor islands;
• Center messaging around community responsibility, mālama, kuleana, and the urgent need to keep children safe and connected to their communities.
• Conduct informational orientations for prospective E-RCG applicants;
• Screen candidates against DHS-defined eligibility criteria, prioritizing individuals with genuine capacity and commitment;
• Guide applicants through the DHS licensing process, coordinating closely with DHS licensing staff;
• Maintain a detailed applicant tracking system to monitor each stage of the recruitment funnel—from inquiry to licensed activation;
• Support applicants who face barriers to completion, including documentation, scheduling, or language needs.

Caregiver Roster Management & Retention

• Build and maintain PIDF’s E-RCG roster, ensuring readiness across all geographic areas;
• Coordinate with DHS on placement-support activities when E-RCGs are activated;
• Conduct regular check-ins with licensed E-RCGs to support engagement and retention;
• Organize peer support and recognition activities to sustain caregiver motivation;
• Document debrief sessions following activations and identify retention risk factors.
• Track all recruitment metrics (leads, applications, completions, licensures, activations) using DHS’s informational system;
• Prepare regular reports for DHS and PIDF leadership, including 30-day, 90-day, and 180-day program reviews;
• Participate in collaborative design sessions with DHS and adjust recruitment strategies based on data and community feedback;
• Contribute to PIDF’s Continuous Quality Improvement (CQI) plan.

Other Duties:

Other duties as assigned include but are not limited to attending staff professional development training, completing all forms and documentations such as reports related to grant objectives, conference/in-service evaluations, and helping with special PIDF events.

Work Hours:

• Monday through Friday, between the hours of 8:00am-4:30pm;
• May require hours outside business-hours to meet needs of families;
• Position requires regular and predictable attendance;
• Occasionally, some events in the evenings or on weekends at various times.

Working Conditions:

• Travel in personal vehicle;
• Travel to the neighbor islands required.

Equipment Use:

Personal vehicle, computer and laptop, office equipment, office and mobile phones, and Microsoft Office applications (Word and Excel)

Mental, Physical, and Communication Demands:

Mental:

• Consistent adherence to the practice of PIDF’s five core values that are used as a guiding force in the success of all of its programs;
• Cultural responsiveness and trauma-informed care;
• Commitment to community, fairness, and service;
• Must be organized, detail-oriented, and accountable;
• Must analyze and problem solve issues, and coordinate resources;
• Must be able to multi-task and prioritize;
• Must possess strong interpersonal and communication skills;
• Ability to perform effectively in high-stress, emotionally charged environments, including exposure to trauma-impacted persons;
• Collaboration and teamwork;
• Ethical practice and confidentiality;
• Take responsibility and ownership for successfully accomplishing work and the organization’s objectives and delivering results. Set high standards of shared performance for self and others;
• Foster a respectful environment while supporting fair treatment and opportunity for all colleagues, partners, and communities;
• Ensure work is thoughtfully completed, accurate, and error-free to the highest degree possible.

Physical:

• Frequently sitting and performing deskwork;
• Occasionally operating a motor vehicle;
• Ability to sit, stand, walk, and remain mobile for extended periods.

Communication:

• Must exhibit courteous and professional demeanor towards all via verbal, written, physical, and electronic correspondence;
• Effectively able to actively and attentively listen and communicate, think through, evaluate and solve problems logically;
• Initiate a “can do” attitude with a friendly, outgoing and positive personality, while maintaining professionalism;
• Must have the ability to handle and maintain highly confidential information.

Required:

• Bachelor’s degree in social work, human services, public health, education, communications, or a related field—OR equivalent lived and professional experience;
• Minimum two (2) years of experience in community outreach, case management, social services recruitment, or a related field;
• Deep understanding of and commitment to Hawaiʻi’s Native Hawaiian, Pacific Islander, and diverse communities;
• Demonstrated ability to build trust with families, community organizations, and government partners;
• Strong organizational skills and comfort managing multiple workstreams and deadlines;
• Proficiency with digital tools including database systems, social media platforms, and Microsoft Office/Google Suite;
• Must have an understanding of the diverse backgrounds including Hawaiian culture and values;
• Must have access to a vehicle, have a valid driver's license, a safe and responsible driving record, and current no-fault auto insurance, with at least $100K in bodily injury liability per person and $25K in property damage liability.

Preferred:

• Experience with foster care, child welfare, or family support systems in Hawaiʻi;
• Existing relationships within neighbor island communities;
• Bilingual or multilingual skills (Ilokano, Tagalog, Chuukese, Marshallese, Samoan, Spanish, or other Pacific Island languages);
• Experience in grant-funded program environments;
• Prior work with DHS, CWS, or related state agencies.