Resource Analyst

Oracle; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Job summary

Oracle is seeking a candidate for resource management with a Bachelor's Degree in a related field. The role involves maximizing revenue opportunities and improving customer satisfaction through effective communication and management strategies.

The ideal applicant will have a minimum of five years’ experience in resource management and excellent customer relationship skills. A strong knowledge of Excel and the ability to work under tight deadlines is essential.

Benefits include comprehensive health insurance, a 401(k) plan, flexible vacation policies, and stock purchase options.

Qualifications

• Minimum of 5 years related work experience in resource management.
• Strong written and verbal communication skills.
• Must be able to adhere to strict deadlines in a fast-paced, evolving work environment.

Responsibilities

• Partner with Consulting management to maximize revenue opportunities.
• Responsible for the collection and management of detailed resource specifications.
• Facilitate resource meetings regarding weekly billable utilization.

Skills

Written communication

Verbal communication

Customer relationship management

Resource management

Excel

Education

Bachelor’s Degree in Business, Management, Healthcare Administration, or related field

Job description

Responsibilities

• Partner with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction.
• Responsible for the collection, management, and communication of detailed resource specifications for the assigned practice.
• Proactively identify available resources using a variety of methods or open specifications.
• Facilitate resource meetings with Consulting Managers regarding weekly billable utilization and open requests.
• Escalate urgent requests on priority staffing calls.
• Collaborate with management to understand assigned consultants’ skill levels and experience.
• Actively monitor the selection/acceptance process for assigned resources.
• Offer creative solutions when no resources with necessary skill sets are available.
• Recommend creative ways to utilize consultants who lack high-demand skill sets.
• Identify resourcing issues and make recommendations for resolution.
• Update required systems with resource selection decisions and supporting reasons.
• Track billable utilization and conduct supply/demand modeling for the practice.
• Maintain data integrity.
• Contribute to overall practice reports.

Basic Qualifications

• Minimum of a Bachelor’s Degree in Business, Management, Healthcare Administration, or related field experience.
• Minimum of 5 years related work experience in resource management.
• Intermediate knowledge of Excel.
• Strong written and verbal communication skills.
• Excellent customer relationship management skills and ability to work with teams.
• Must be able to adhere to strict deadlines in a fast‑paced, evolving work environment.
• Experience working with cross‑functional teams.
• Must be U.S. citizen and able to obtain a Public Trust clearance upon hire.

Preferred Qualifications

• 5 years of experience in healthcare information technology (HCIT) consulting, HCIT support, business operations, or other client‑facing or HCIT solution work experience.

Expectations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of the position.
• Certain U.S. based or U.S. customer or client-facing roles may be required to comply with immunization/occupational health mandates and drug testing requirements.

Career Level

IC2

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short‑term disability and long‑term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation, accrued vacation rates, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, and other paid leave
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.