Resort Security & Guest Safety Specialist

Vail Resorts; Keystone (CO); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Employee discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional发展

Referral Program

Job summary

Vail Resorts in Keystone, CO seeks Winter Seasonal Security staff for the 2026/2027 season. You will interact with guests and employees, assist with vehicle jump-starts, unlocks, alarms, and basic first aid while following resort procedures.

Starting wage is $21.00–$25.20 per hour, with full-time hours and housing available. Employment is seasonal, with benefits including free passes, discounts, and training opportunities.

Qualifications

• High school diploma or equivalent -required.
• Valid US Driver's license -required.
• Customer service skills and experience -required.
• Able to communicate effectively in English, both written and verbal -required.
• Great interpersonal skills -required.
• Able to work outside in all weather conditions -required.
• Able to lift 50 pounds -required.
• Able to stand for extended periods of time -required.
• Able to bend, crawl, climb, lift, kneel and crouch -required.
• Able to work weekends, holidays and evenings -required.

Responsibilities

• Interacting with guests and employees.
• Assisting guests and employees with vehicle jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents.
• Basic First Aid response.
• Enacting general emergency procedures in conjunction with resort policies.
• Basic understanding of emergency and law enforcement services and procedures within the county.
• Managing and resolving tier-two customer service issues.
• Enforcing all property regulations.
• Traffic control and pedestrian safety on roadways within the resort and coming into the resort.
• Writing and filing reports.
• Additional duties may include inspecting AEDs, managing and/or making keys, updating locks and keys and more.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

English communication

Outdoor work

Flexibility

Teamwork

Education

High school diploma or equivalent

Job description

Vail Resorts in Keystone, CO seeks Winter Seasonal Security staff for the 2026/2027 season. You will interact with guests and employees, assist with vehicle jump-starts, unlocks, alarms, and basic first aid while following resort procedures.

Starting wage is $21.00–$25.20 per hour, with full-time hours and housing available. Employment is seasonal, with benefits including free passes, discounts, and training opportunities.