Resort Manager

Avista Resort; North Myrtle Beach (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid Vacation

Referral Program

Job summary

Myrtle Beach Seaside Resorts is seeking a hands-on Resort Manager to lead daily operations in North Myrtle Beach, SC. As a visible leader, you'll work alongside various teams, ensuring guest satisfaction, operational excellence, and fostering a collaborative culture.

This role involves motivating staff, resolving issues in real time, and conducting daily walk-throughs to uphold cleanliness and safety standards.

Qualifications

• Proven experience in Resort Management or comparable hands-on hospitality leadership role.
• Strong organizational, communication, and problem-solving skills.
• Ability to motivate and manage a diverse workforce through presence, example, and collaboration.

Responsibilities

• Lead and support daily resort operations, stepping in wherever needed.
• Inspire and mentor leadership staff, fostering collaboration and a team-first culture.
• Resolve guest concerns fairly and efficiently to ensure positive outcomes.

Skills

Leadership

Problem-solving

Communication

Team management

Organizational skills

Tools

Excel

Property management systems

Job description

Myrtle Beach Seaside Resorts believes our employees are our strength, our vendors set our standard, homeowners shape our future, and our guests are our focus. We foster a culture where leaders are visible, engaged, and actively involved in daily operations. Exceptional guest experiences are delivered by managers who lead from the floor-not from behind a desk.

Role Overview

The Resort Manager is a highly visible, hands-on leader who leads by example and is actively involved in all daily resort operations. This role is not office-based or directive-only; it requires stepping in to support staff, resolve guest issues in real time, and ensure smooth, high-quality operations. Reporting directly to the General Manager, the Resort Manager works side-by-side with department teams-Guest Services, Housekeeping, Engineering, Food & Beverage, and Sales to maintain a unified, collaborative operation. This position balances leadership, problem-solving, and financial awareness while remaining operationally engaged at all times.

Key Responsibilities

• Lead and support daily resort operations, stepping in wherever needed to maintain smooth, high-quality service.
• Inspire and mentor leadership staff, fostering collaboration, accountability, and a team-first culture.
• Be a visible, hands-on leader—work alongside teams, model service excellence, and create a welcoming, supportive environment.
• Conduct daily property walks to maintain cleanliness, safety, brand standards, and memorable guest experiences.
• Partner with all departments to optimize operations, staff wellbeing, and guest satisfaction.
• Resolve guest concerns fairly and efficiently, ensuring positive outcomes while upholding company standards.
• Oversee audits, inventories, and operational reviews, coordinating with leadership to maintain accuracy and control.
• Act as a communication bridge between departments, breaking down barriers and promoting collaboration.
• Lead engaging staff meetings, support hiring and onboarding, and champion ongoing performance development.
• Contribute to business planning, financial reviews, and operational improvements to drive resort success.

Requirements

• Proven experience in Resort Management or a comparable hands-on hospitality leadership role.
• Demonstrated ability to lead teams by actively working alongside them, setting an example, and providing support.
• Strong organizational, communication, and problem-solving skills.
• Working knowledge of hospitality financials, audits, and basic accounting principles.
• Ability to motivate and manage a diverse workforce through presence, example, and collaboration.
• Proficiency in Excel and general office systems (email, POS, property management systems).
• Flexible availability, including weekends and holidays.
• Valid Drivers license

Qualifying team members may enjoy the following benefits:

• Health insurance
• Vision and Dental insurance
• Disability, Life, and Accident insurance
• Paid Vacation
• Referral Program

300 N. Ocean Blvd., North Myrtle Beach, SC29582