Resort Host | Volunteer

Loon Mountain Resort; Lincoln (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Loon Mountain Resort in Lincoln, New Hampshire seeks a Resort Host dedicated to giving guests a wonderful experience on and off the slopes. You will share information on events, activities, snow conditions, and assist guests with skis and equipment in visible, high-traffic areas.

The role emphasizes customer focus, problem solving, and staying helpful in beginner and intermediate trails zones to welcome visitors and ensure memorable stays at the resort.

Qualifications

• High school diploma or GED; or equivalent combination of education/experience.
• May require 1–3 months related experience or training.

Responsibilities

• Provide information on events, activities, snow conditions, and guest services in beginner/intermediate areas.
• Assist with skis/equipment and resolve guest issues as needed.
• Work scheduled shifts with potential holidays and weekends; some variability in hours.

Education

High school diploma or GED

Job description

Overview

A Resort Host’s main focus is ensuring the guest has a wonderful Loon experience. Hosts provide information on events, activities, snow conditions and assist with skis, equipment, solve problems, and are visible and helpful in the beginner and intermediate trail areas, etc. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.

Overview

A Resort Host’s main focus is ensuring the guest has a wonderful Loon experience. Hosts provide information on events, activities, snow conditions and assist with skis, equipment, solve problems, and are visible and helpful in the beginner and intermediate trail areas, etc. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.

Responsibilities

Other duties may be assigned by the Resort Host Manager/Coordinator. The appointed times may vary due to the level of business of the day. For example, if the turnaround is busy at 4 PM, Resort Hosts should stay to cover the area until it clears out. Resort Hosts will complete a commitment for days that they will work. There will be a certain number of holidays and weekends that will be required.

Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.