Resort Guest Experience & Reservation Specialist

Lemonjuice Capital & Solutions; Orlando (FL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading customer service firm is seeking dedicated professionals for a fully remote position in Orlando, Florida. The role involves providing excellent customer service in the Rental Department, managing inquiries, and collaborating with team members. Successful candidates will have prior experience in customer service, strong communication skills, and the ability to work flexible hours. This is a full-time opportunity with pathways for career growth.

Qualifications

• Must be available to work in different time zones within the U.S.
• Previous experience in customer service or a related field required.
• Ability to work well in a team-oriented environment.

Responsibilities

• Provide excellent customer service to clients in the Rental Department.
• Assist customers with inquiries and reservations.
• Manage and process rental transactions efficiently.

Skills

Strong communication skills

Teamwork

Customer service experience

Job description

Overview

Fully remote position with flexible work hours in a friendly, customer-oriented environment. Year-round, full-time employment with a consistent schedule and opportunities for career advancement. Engage with a diverse clientele across different time zones.

Responsibilities

• Provide excellent customer service to clients in the Rental Department
• Assist customers with inquiries and reservations
• Manage and process rental transactions efficiently
• Collaborate with team members to ensure smooth operations
• Maintain accurate records of customer interactions and transactions

Qualifications

• Must be available to work in different time zones within the U.S.
• Previous experience in customer service or a related field
• Strong communication skills, both written and verbal
• Ability to work well in a team-oriented environment
• Must be available for a full-time schedule from Wednesday to Sunday

Preferred Qualifications

• Experience in the rental industry or related services
• Familiarity with remote work tools and platforms
• Bilingual abilities to assist a wider range of customers

#RentalServices #CustomerService #RemoteWork #CareerOpportunity #FlexibleHours

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