Residential Treatment Case Manager (HLC)

The Salvation Army USA Central Territory; Indianapolis (IN); On-site; Full time

Job summary

An established industry player is seeking a compassionate RT Case Manager to support clients in achieving their goals. This role involves coordinating services, developing treatment plans, and advocating for client needs in a collaborative environment. With a focus on empathy and effective communication, you will engage with clients to foster their personal growth while ensuring adherence to the organization's mission. Join a team dedicated to making a meaningful impact in the community, where your contributions will help improve lives and promote recovery.

Qualifications

• Bachelor's degree in Social Work or Psychology preferred.
• Experience leading educational groups and interacting with clients.
• Must complete Safe From Harm training within 90 days.

Responsibilities

• Coordinate delivery of services for clients and monitor progress.
• Develop individualized treatment service plans.
• Provide support and advocacy for clients.

Skills

Empathy

Communication

Case Management

Bilingual (Spanish)

Computer proficiency

Education

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Tools

Microsoft Office

Electronic Reporting Systems

Job description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $18.50

Job Objective:

As the RT Case Manager, you will coordinate the delivery and monitor all services provided internally or externally for the client. Acts as a liaison with community resources for client needs. Develops individualized treatment service plan for assigned clients. In a collaborative environment with the counselor and other HLC staff, develops appropriate addictions treatment goals. Monitors client's progress, documents progress of goals and all contact with clients. Interact with clients and provide a listening ear and respond empathetically to client needs without counseling. The RT Counselor will ensure the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Document all activities engaged in with, and on-behalf of, the client


• Conducts follow-up contracts based on client need and as required by other funding sources


• Provide support, encouragement, and compassion to client as they work towards achieving their goals. Provide guidance while expecting client self-responsibility, Advocates on behalf of the client


• Assure client has transportation as needed, (Transporting clients with company vehicle as needed)


• Collaborates with other SAHLC services in consultation with counselor as necessary


• Refers to appropriate community resources as necessary in accordance with treatment plan. Assures referrals are appropriately timed with treatment progress


• Develops case management plan for each client who is willing to participate in the case management process. Includes but not limited to: Housing, Employment and Job Readiness, Legal Services, Personal Finance, Public Assistance, Health, including Medical and Mental Health, Tuberculosis, HIV, Communicable Disease Screening, Child Care, Prenatal Care, including immunization for children, Parenting, Transportation, Material and Financial Assistance, Enhancement of Family Function, Spiritual Concerns, and Veterans' Benefits


• Provides case work and counseling intervention for non-addictions issues, as needed and appropriate. Consistent with case manager skills, training, experience, and time available: coordinate interventions strategy with SAHLC counselor or other agency worker's intervention strategy


• Attends multi-disciplinary staffing, departmental and staff meetings as scheduled. Participates in planned in-service training as well as other training as directed


• Develops and conducts educational classes as assigned


• Works assigned overtime hours as directed to ensure coverage of facilities operations and approved by supervisor


• Conducts urine drug screens for clients according to policy and procedure


• Will assist RT Support Specialist as needed, with various duties, such as laundry, preparing rooms, support at meals, medication and /or activity times


• Maintains client confidentiality of all client information according to Federal, State and The Salvation Army standards, policies, and procedures


• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Bachelor's degree in Social Work or Psychology preferred. Consideration given to those with knowledge and training in the addictions field and who are certified but do not have a bachelor's degree

Background Checks: Position requires a background check to be completed and all background check results will be reviewed.

Experience: Need to be capable of leading educational groups, interviewing and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. Must be willing to work 1 evening a week and some weekends

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Certified by ICAADA or any other addictions certifying body expected. National Certified Peer Recovery Support Specialist or Recovery Coach Certification required or be obtained within 90 days of hire. Must complete Caseworker Certification Program within 120 days of employment. Maintain certification requirements as applicable

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.


• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.


• Bilingual and able to read, write and speak Spanish preferred


• If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability.

Supervisory Responsibility: None

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity


• Lifting, pulling, and pushing of materials up to 25 pounds


• May require bending, squatting, walking.


• May require standing for extended

Travel: No travel required.

Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.