Trade Business Leader

RH; Santa Barbara (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

RH is looking for a Residential Trade Leader in Santa Barbara, California, to build and lead the interior design trade business within our Gallery. This role involves delivering a luxury experience and inspiring a dedicated team while working closely with the Gallery Leader.

The ideal candidate will have a passion for the luxury and design industry, possess strong relationship-building skills, and have at least 5 years of experience in a high-end showroom or similar environment. Exceptional leadership capabilities and an entrepreneurial spirit are essential for this role.

Qualifications

• 5+ years experience in a high-end interior design showroom or luxury retailer.
• Proven success with the interior design/trade community.
• Exceptional attention to detail and commitment to quality.

Responsibilities

• Deliver a luxury experience for RH Trade clientele.
• Lead and grow the residential trade business within the Gallery.
• Communicate and work with cross-functional teams.

Skills

Relationship building

Leadership

Communication

Analytical thinking

Tools

Salesforce

Microsoft Office

Google Applications

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Residential Trade Leader with an entrepreneurial spirit and passion for building a thriving trade business to grow and lead the interior design trade business within our Gallery. Residential Trade Leaders are expected to deliver first-class service to our client and our teams, creating a luxury experience. They understand the importance of attracting and retaining talent who uphold the same passions and discerning eye for luxury.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Provide a luxury experience for RH Trade clientele through product expertise, professionalism and elevated service
• Lead and grow the residential trade business within the Gallery
• Build, lead, educate and inspire an effective and successful team dedicated to servicing the interior design trade customer
• Work in partnership with the Gallery Leader to develop strategies for the trade business
• Lead and oversee multiple trade projects of varying size and scope
• Qualify potential and partner with existing Trade clientele through consultations, Gallery tours, site visits, assisting with project development and internal coordination of services and project installations
• Communicate and work with cross functional teams at all levels of the organization
• Ensure fiscal goals are achieved
• Maintain a strong interest in the luxury and design industry and a relevancy within the interior design community

OUR REQUIREMENTS

• 5+ years experience in a high-end interior design showroom, luxury retailer or design firm
• Relationship-driven, with proven successes working with the interior design/trade community with existing relationships
• Possess an entrepreneurial spirit and a passion for building a thriving trade business
• Commitment to Quality with exceptional attention to detail
• Results-driven with proven ability to motivate, influence and inspire a team
• Superior organization and leadership skills
• Excellent verbal and written communication skills
• Exceptional analytical, problem‑solving and decision‑making skills
• Experience gaining insights from mistakes, seeking constructive feedback from colleagues and leaders to improve results
• Proficiency with Mac Operating System, Microsoft Office and Google Applications
• Solid technical background with experience using Salesforce or other customer relationship management systems
• Must be able to interpret and understand floor plans

PHYSICAL REQUIREMENTS

• Must be able to travel locally or out of state
• Frequently lifting and mobilizing small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques
• Must be able to maneuver effectively around Gallery floor, stock room and office