Residential Team Lead - Night Shift

Eliada Homes Inc; Asheville (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Eliada Homes Inc in Asheville, NC seeks a Night Residential Counselor to monitor students and facilities during sleeping hours, ensuring safety and well-being across programs. You will lead night staff, coordinate duties, and support crisis management while maintaining a therapeutic environment.

The role involves scheduling, documentation, and liaison with guardians and school transport. Candidates should have a High School Diploma (Bachelor's preferred) and prior supervisory experience; a

Qualifications

• High School Diploma is required or preferred; Bachelor's Degree preferred.
• Previous supervisory experience is preferred.
• Experience with crisis management and student safety is desirable.

Responsibilities

• Monitor students and facilities during night hours; rotate between programs every two hours to ensure safety.
• Provide leadership to night shift staff; maintain a healthy, safe, therapeutic environment including meals, cleanliness, organization, and transport to school.
• Lead crisis management and ensure safety through crisis intervention; debrief staff after incidents and provide feedback for improvements.
• Manage staff scheduling, overtime, and timesheets; advise leadership on training and staff movements.
• Ensure required mental health program documentation meets licensure and funding standards; communicate shift events to guardians and staff.

Skills

Supervisory leadership

Crisis management

Safety monitoring

Education

High School Diploma

Bachelor's Degree

Job description

Description

Who We Are:

Eliada is one of Asheville’s most trusted and long-standing nonprofits, serving children and young adults since 1903. Nestled on a beautiful 300+ acre campus, we support over 600 youth each year through a cradle-to-career continuum that includes foster care, residential treatment, housing support, vocational training, and early childhood education.

What You’ll Be Doing:

1. Ensure that the students and facilities are monitored based on the agency’s Night Residential Counselor expectations during student sleeping hours and takes necessary action required to assure their security, health, and safety. Perform consistent rotation between all programs throughout the shift. Every program will be monitored every two hours.

Teaching and individualized clinical/crisis management plans for each student and implementation of the therapeutic environment/activities. Includes formal and informal staff supervision, staff/cottage observation and feedback, and student specific meetings.

2. Provide leadership and supervision to night shift staff to ensure that all assigned duties are completed in a timely manner. Coordinate, supervise, and participate in the nightly maintenance and management of the residential programs by ensuring a healthy, safe, and therapeutic environment. Assist and ensure completion of responsibilities by NRC staff including, meal preparation, facility cleanliness, facility organization, and transportation to school.

3. Provide leadership and supervision to the NRC staff through crisis management. Ensure the safety of students by providing constant monitoring and supervision. Thoroughly and effectively utilize the agency’s crisis intervention model including the ability to perform physical restraint techniques. Lead staff debriefings of critical incidents at the end of each shift with identified program and give feedback to staff on areas needing improvements and recognition of strengths.

4. Manage the staff shift scheduling including the monitoring of overtime hours. Ensure that shifts are run efficiently to enable night direct care staff to follow their assigned schedules. Ensure that night direct care staff completes their timesheet at the end of each shift. Provide input and recommendations to the residential leadership team on the training, professional development, evaluation, discipline and discharge of residential staff to their assigned program. Provide input on internal staff movement into permanent and other positions.

5. Ensure staff’s completing of required mental health program documentation within mandatory compliance standards. Give feedback and direction to staff on documenting services that meet agency licensure and funding standards. Ensure communication regarding shift events to legal guardians, residential and compliance staff within agency’s standards

Requirements

Knowledge/Experience:

• A High School Diploma.
• Bachelor's Degree is preferred.
• Previous supervisory experience preferred.