Residential Team Lead

PORT Health; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision benefits

403(b) Retirement Plan

Employee Assistance Program

Job summary

Easterseals PORT Health is seeking a Lead Direct Support Provider to join our Residential Services team in North Carolina. This role leads a DSP team, provides direct care to individuals with IDD/MH needs, and ensures a safe, person-centered home environment.

Responsibilities include supervising shifts, medication administration, and coordinating with clinical staff to implement care plans. A valid NC driver’s license is required, with weekend and additional weekday shifts as needed.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of experience with IDD or MH preferred.
• Valid NC driver’s license and reliable transportation.

Responsibilities

• Lead and support DSPs during assigned shifts.
• Assist residents with daily tasks and medication administration.
• Follow care plans and document changes.
• Promote skill-building, social activities, and community involvement.
• Maintain accurate records and communicate with team.
• Ensure safe, respectful home environment.
• Participate in staff meetings and trainings.

Skills

Team leadership

Caregiving

Documentation

Medication administration

Communication

Education

High School diploma or equivalent

Job description

Easterseals PORT Health is seeking a dedicated Lead Direct Support Provider (DSP) to join our Residential Services team. This role plays a key part in supporting individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP not only provides direct care and support, but also leads a team of DSPs during assigned shifts to ensure a safe, person-centered, and engaging home environment.

Schedule

3pm-11pm every other weekend

Additional Details: Schedule may include two weekdays and one weekend day per week, with rotation based on program needs.

Flexibility is required to meet the needs of the group home, with shift assignments communicated in advance.

Key Responsibilities

• Lead and support DSPs during your assigned shift.
• Help residents with daily tasks like hygiene, meals, and getting around.
• Follow and implement care plans created by clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Give medications and document them properly.
• Keep clear, accurate records of care and incidents.
• Communicate important updates with your team and supervisor.
• Ensure a safe, respectful, and supportive environment.
• Assist with housekeeping and meal preparation based on residents’ needs.
• Participate in staff meetings and required training.
• Follow agency policies and maintain a professional approach.

Supervisory Duties

• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Make sure care plans and safety standards are followed at all times.

How You’ll Benefit

We offer competitive benefits to benefits eligible positions.

Our Benefits Include

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed

YOU’RE A GREAT MATCH FOR OUR TEAM IF YOU HAVE:

• High School diploma or equivalent required.
• At least one year of experience working with individuals with IDD or MH needs preferred.
• Valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record required.

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Our working environment

supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We believe that by

leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!