Residental Lead DSP

Easterseals PORT; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision benefits

403(b) Retirement Plan

Employee Assistance Program

Flexible Health Spending Account (FSA)

Job summary

Easterseals PORT Health is seeking a Lead Direct Support Provider to supervise DSPs in a group home, support residents in daily living, and ensure adherence to care plans. This role centers on safety, dignity, and person-centered care while promoting independence and community involvement.

You will oversee shift coverage, participate in trainings, and document care accurately. A valid NC driver’s license and reliable transportation are required in this community-based role.

Qualifications

• High School diploma or equivalent.
• At least one year of experience with individuals with IDD or MH.
• Valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record.

Responsibilities

• Lead and support DSPs during assigned shifts.
• Assist residents with daily tasks (hygiene, meals, mobility).
• Follow and implement care plans from clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Administer medications and document properly.
• Maintain clear, accurate care and incident records.
• Communicate updates with team and supervisor.
• Ensure a safe, respectful home environment.
• Assist with housekeeping and meal prep as needed.
• Participate in staff meetings and required training.
• Follow agency policies and maintain professional conduct.

Skills

IDD/MH experience

Team leadership

Communication

Patient care

Education

High School diploma or equivalent

Tools

N/A

Job description

Easterseals PORT Health is seeking a dedicated Lead Direct Support Provider (DSP) to join our Residential Services team. This role plays a key part in supporting individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP not only provides direct care and support, but also leads a team of DSPs during assigned shifts to ensure a safe, person-centered, and engaging home environment.

Schedule:

7am to 7pm every other Weekend

Additional Details: Schedule may include two weekdays and one weekend day per week, with rotation based on program needs.

Flexibility is required to meet the needs of the group home, with shift assignments communicated in advance.

Key Responsibilities:

• Lead and support DSPs during your assigned shift.
• Help residents with daily tasks like hygiene, meals, and getting around.
• Follow and implement care plans created by clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Give medications and document them properly.
• Keep clear, accurate records of care and incidents.
• Communicate important updates with your team and supervisor.
• Ensure a safe, respectful, and supportive environment.
• Assist with housekeeping and meal preparation based on residents’ needs.
• Participate in staff meetings and required training.
• Follow agency policies and maintain a professional approach.

Supervisory Duties:

• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Make sure care plans and safety standards are followed at all times.

How You’ll Benefit:

We offer competitive benefits to benefits eligible positions.

Our benefits include:

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed

YOU’RE A GREAT MATCH FOR OUR TEAM IF YOU HAVE:

• High School diploma or equivalent required.
• At least one year of experience working with individuals with IDD or MH needs preferred.
• Valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record required.

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Our working environment

supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.