Residential Support Worker

Kids for the Future; Lincolnton (NC); On-site; USD 23,000 - 29,000; Full time

Job summary

Kids for the Future is seeking a full-time, non-exempt position in Lincolnton, NC. The role involves providing 24/7 crisis support services, assisting with basic needs, and transporting consumers for outpatient groups.

A strong emphasis on safety, documentation, and confidentiality is required. Candidates should have at least 1 year of crisis service experience and meet NC paraprofessional requirements; preferred certification includes Peer Support Specialist.

Qualifications

• Minimum paraprofessional qualification per NC Division of MH/DD/SA.
• At least 1 year of delivering crisis services.
• Preferred: Certified Peer Support Specialist or pursuing certification.

Responsibilities

• Provide 24/7 crisis support services and maintain a safe environment.
• Transport consumers as needed for outpatient groups.
• Monitor vital signs and assist with basic needs and documentation.
• Maintain confidentiality and compliance with policies and procedures.

Skills

Crisis intervention

Team collaboration

Communication

Safety awareness

Education

NCDMH/DD/SA paraprofessional requirements

Tools

Vehicle operation

HIPAA compliance

Job description

• Location 322 McBee St.,Lincolnton, NC, 28092,United States
• Base Pay $17.50 - $21.00 / Hour
• Employee Type FT Non-Exempt

Description

GeneralPosition Description:

Undergeneralsupervision , provides crisissupportservicestoconsumersreceiving24/7/365crisisservices.Thismayinclude the following levels of care/services; Gaylain’s House of Hope (for female staff as applicable) and/or any other service assignedbysupervisor.Primarydutiesincludesupportingthemedicalandclinical servicesbeingprovidedtoconsumers,to include; maintaining a safe and therapeutic environment, assisting consumers with basic needs, e.g., providing bedding/towels, assisting with meal preparation, washing clothing, motivational counseling to enhance service delivery, transportation, and other duties assigned by supervisor.This position will also be responsible for transportation of consumers on a daily basis for outpatient groups at Lincoln Outpatient.

• Shall demonstratetheuseofknowledge/skill/judgmentandprovide24/7/365crisismanagementservicesthat evidence ethical performance and meet the needs of persons served and other stakeholders.
• Performance tasks shall included, but not be limited to:

Underthedirectsupervision ofasupervisororTeamLeadRN,shallutilizeknowledge/skilltomaintaina safe and therapeutic environment and support professional services that are provided within 24/7/365 services.

Useofleastrestrictiveinterventionstopromoteconsumerautonomyandassuresafetyforemployees and other consumers on the unit.

Effectivecommunicationwithconsumerstoenhancemotivationandcommitmenttorecovery process.

Takingaccuratevitalsignsthatincludeblood pressure,pulse,respirationsandmonitoringgeneralhealth status and safety and observing self-administration or medication administration as applicable.

Understandingofrulesandstructureof unit

Self-medicationandMAR forms.

Service Notes

Transportofconsumerstocommunity resources.

ProvideadequatesupervisionandadherencetotherulesbytheCTI consumers

MonitorandreporttosupervisoranyissuesthatbecomeapparentwithaCTI consumer

Useofacommunity -based teamapproachthatutilizestheresourcesofthecommunity,consumer,and treatment team, to achieve positiveconsumer outcome, stabilizethecrisisand appropriatetransitions the consumer to needed services and supports.

Shall demonstrate the ability to work/be a part of24/7/365 organizational and therapeutic teams, and maintainpositiveworkingrelationshipswith consumers,communitystakeholders,referralorganizations, and other employees/ departments of PCC.

Shalldevelopaworkingknowledgeofapplicableorganizationalpolicyandprocedureand demonstrate compliance. This shall include, but not be limited to:

Employee Ethics/Corporate Compliance/Consumer Rights

(All Psych Techs /RSWsarerequiredtocompleteuponhireandannuallythereaftermandatory professional ethics training)

Confidentiality/HIPAA

Mustbepunctualinattendanceandstrictlymaintaintiming schedules.

Maintainlogsanddocumentdetailswhichtheiremployerseeksduringthework hour.

Mustbeexpertinmaintainingandhandling vehicles.

Requiredtomaintainregularchecksontheirvehiclesandreportmalfunctionstothemanagementassoonas possible.

Maintainconsumer confidentiality.

Shallcompleteotherdutiesasassignedby supervisor.

GeneralKnowledgeandSkillsRequiredfor Position:

GeneralKnowledge of thedynamicsof MH/DD/SAbehavioralhealth disorders(BHD)and theirimpact upon persons served and their families; the bio/psycho/social factors involved in (BHD);up-to-date principles/techniques (evidence based/best practices) ofcrisis response, prevention, and intervention application to individuals possessing (BHD); the community resources available to persons with (BHD), to includebehavioralhealth,socialservice,communityservices,andself-helpgroups;knowledgeofbillingand service record documentation requirements, NC Division of MH/DD/SA, ASAM/MCO, CARF and PCC policy/procedure.

GeneralSkillin theapplicationofcrisisassessment/prevention/interventiontechniquesthatareconsideredas ethical evidence based/best practices as defined by the NC Division of MH/DD/SA, and/or literature/research, and organizational policy/procedure;skillin thedelivery ofservicesusingaccepted crisistreatment modalities, to include, individual, family, marital, and in-community; skill in establishing/maintaining effective therapeutic and professional relationships with persons served and/or their family members; behavioral health providers; and, skill in accurately documenting services provided and billed.

PreferredandMinimumPosition Qualifications:

Ataminimum,theindividualmustmeettheNCDivisionofMH/DD/SArequirementsfor Paraprofessional.

Atleastone(1)yearexperienceindeliveringclinical crisisservices.Creditmaybegivenforpreviouscrisisexperiencein other job positions, practicums, and internships as this experience relates to the provision of crisis services.

Preferencemaybegivenforindividualsthatare aCertified PeerSupport Specialist(orpursuingcertification) orAlcohol and Drug Counselor.

AdditionalJobRequirements(Licenses,Certifications,PersonalVehicle, etc.):

Validdriver’slicense(maybewaivedbysupervisorifindividualisacertifiedpeersupportspecialistor CSAC)

24/7/365shiftworkisrequiredforthispositionthatmayincludeavailabilitybyphonetoworkshiftsand cover increased acuity on unit or as requested by supervisor.

Musthavetheabilitytolift up to20 pounds.

Musthavetheabilitytomovefreelyandbemobileforaminimumof6-8hoursduringwork shift.

Travelisrequiredaspartofthispositionandmayusecompanysuppliedvehicleand/oruseofpersonalvehicle with mileage reimbursement as defined in PCC policy/procedure.

Musthavetheabilitytooperatetelephone,faxmachine,andcomputer hardware/software.

Musthavetheabilitytowriteinamannerthatis legible/readable/understandable.

Willingnesstoworkinahighstress/riskenvironmentthatisdrivenbyteam performance

Transportationtoandfromworkinvariousenvironmentalconditionsas24/7servicesareessentialservicesthat must operate 24/7/365.

Mustcompleteandremainincompliancewiththefollowing trainings/certifications:

First Aid/CPR

EBPI– A/B

Medication Management

Othersasspecifiedbyprogram requirements.

EssentialEquipmentRoutinelyUsedinThis Position

ComputerandSoftwaretoinclude but not limited to: Microsoftoffice,Internetandotherdatabase software

Drivingof automobile

Additional Information

• What Shift Will This Position Need? 2nd Shift
• Does This Position Require Weekend Hours? Yes