RESIDENTIAL SUPPORT SPECIALISTSAFE RESPONSE

Safe Response, LLC; Indianapolis (IN); On-site; USD 28,000 - 40,000; Full time

Job summary

Safe Response, LLC is hiring for a para-professional position focused on caring for clients in Indianapolis, Indiana. The role includes managing crises, implementing behavioral plans, and supervising clients to ensure their safety. Applicants should have a high school diploma and meet specific eligibility requirements, including a valid Indiana driver's license.

This position promotes cultural sensitivity and requires effective communication skills. Join a dedicated team that strives to maximize potential in every client.

Qualifications

• Minimum age of 21 depending on program requirements.
• Valid Indiana driver’s license required for driving positions.
• Must have background screening and no felony convictions.

Responsibilities

• Effectively manage crisis situations involving clients.
• Implement behavior management plans for clients.
• Supervise and monitor clients to maintain a safe environment.

Skills

Ability to follow and execute specific oral and written instructions

Ability to communicate effectively

Ability to promote positive interaction

Knowledge of health and safety precautions

Ability to write progress reports

Physical management and restraint skills

Education

High school diploma or GED

Job description

Responsible for performing a variety of para-professional tasks related to the care of individuals served by Safe Response. Essential job duties and responsibilities are in accordance with Safe Response’s Strategic Plan and requirements by licensure.

Responsibilities

• Effectively responds to and manages crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention techniques.
• Consistently implements behavior management plans to reduce client’s maladaptive behaviors, promote appropriate social behaviors and maximize human potential of each client served.
• Ensures that all activities, services and programs through Safe Response are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Safe Response clients.
• Promotes and assists with the development of appropriate daily living, self-help and social skills.
• Remains awake and engaged at all times – competently supervising and monitoring the clients. Assists in maintaining a safe and healthy environment, including performing a variety of tasks related to housekeeping.
• Conducts and supervises recreational and life enrichment activities.
• Operates Safe Response vehicles and/or personal vehicles to transport residents or perform other work related duties.
• Understands client’s rights and protects them by promptly reporting any violations.
• Follows physician’s orders to properly administer medication to clients.
• Completes all required documentation on a daily basis, in a professional manner – must be objective, accurate and thorough - to provide consistent client treatment.
• Understands and follows the rules governing client service documentation, including but not limited to medication logs, incident reports, progress notes and all other documentation assigned.
• Will adhere to all policies and procedures as defined in the Employee Handbook and Safe Response Operational Policies and Procedures Manual.
• Takes pride and ownership in Safe Response’s facilities and assigned work areas.
• Attends mandatory staff meeting and other meetings as assigned.
• Completes and updates mandatory training and other licensure related items in a timely manner.
• Maintains documentation that is accurate and legible.
• Completes incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
• Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
• Actively participates in and/or oversees data collection and the use of data to improve outcomes, practices and service delivery.
• Utilizes data collection in relation to driving and tracking outcomes and achieving agency initiatives and goals.
• Prepare meal(s) and/or snack(s) for Safe Response clients and staff as dictated by the menu posted.
• Provide safe transportation for Safe Response clients in vehicle provided by the company.
• Performs others duties as assigned.

Agency Responsibilities

• Adheres to parameters of the Agency’s budget, including appropriately utilizing Agency credit cards (Gas Cards, Wal-Mart, etc.), accurately reporting time and obtaining proper approval for overtime.
• Seeks the best use of materials, equipment and staff to maximize efficiency and effectiveness.
• Acts as a good steward of Safe Response and/or client finances.
• Works with clients, professional and other Para-professional staff, client’s families and the community in a courteous and respectful manner to provide proper habilitation.
• Respects the culture, diversity and rights of all clients, their families and the community. Shows initiative by identifying solutions to work towards improving stakeholder satisfaction

Knowledge / Skills / Abilities

• Ability to follow and execute specific oral and written instructions.
• Ability to communicate effectively, both orally and in writing.
• Ability to promote and maintain positive interaction with all internal and external stakeholders.
• Knowledge of simple health and safety precautions.
• Demonstrate respect for cultural, ethnic, spiritual and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.
• Ability to write daily progress and behavior reports using a professional and objective style.
• Ability to physically manage and restrain clients when necessary, including ability to assist in lifting, maneuvering, and physically supporting individuals up to 200 pounds; ability to lift up to 35 pounds.
• Ability to walk, sit, stand, for long periods of time. May also be required to stoop, bend, squat, push, pull, run, kneel and have full dexterity and agility.

Qualifications

• High school diploma or GED
• Minimum age of 21 depending on program and / or department requirements
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Safe Response’s insurance carrier (for all positions requiring driving)
• Successful completion of pre-employment drug screen, physical and TB test
• Must meet and maintain background screening requirements of program(s) assigned to Safe Response
• No felony convictions or other criminal offenses involving a dependent population