Residential Support Specialist Supervisor - Young Adult Program

Thresholds; Chicago (IL); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

PTO (9 holidays, 8 sick, 15–22 days P&

Dental insurance

Vision insurance

403(b) retirement plan with 3% match

Employee assistance program (EAP)

Public service loan forgiveness

Job summary

Thresholds seeks a Residential Support Specialist Lead in Chicago to coach youth aged 16–21, develop independent living skills, and monitor safety within a residential setting. The role emphasizes relationship-building, crisis intervention, and documentation of progress for youths transitioning to adulthood.

You will mentor staff, teach life skills, and support health, education, and recreational activities while maintaining a clean, safe living environment. Evening/weekend shifts are required.

Qualifications

• High School diploma or GED and age 25+.
• Associates degree or higher and age 21+.
• Prior experience with youth residential services preferred.

Responsibilities

• Provide one-on-one and group coaching to youth aged 16–21.
• Teach independent living skills (hygiene, housekeeping, meals) and help with school success and activities.
• Monitor safety and use Therapeutic Crisis Intervention techniques as needed.
• Document progress, housing safety, and medication management; support transition to adulthood.
• Mentor and advise Residential Support Specialists during shifts.

Skills

Communication

Compassion & respect

Patience

Writing skills

Evenings & weekend availability

Therapeutic Crisis Intervention

Education

High School diploma or GED

Associates degree or higher

Job description

Job Category: Supervisor

Requisition Number: RESID008628

• Posted : October 21, 2026
• Full-Time

Locations

Showing 1 location

Dianes House
2041 W Arthur Ave
Chicago, IL 606455516, USA

Description

Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? You could make a difference in someone’s life every day as a Residential Support Specialist Lead working with young adults between the ages of 16-21.

Residential Support Specialist Lead works one-on-one and in groups with youth experiencing mental health challenges. Within the residential setting, you will assist the clients as they learn and practice skills related to what matters most to young people: relationships, school success, recreational activities, health and wellness, early career experiences, and day-to-day living. You will also ensure safety by helping youth regulate and safely express their emotions, including using Therapeutic Crisis Intervention (TCI) skills. During an average day, you will teach independent living skills like hygiene and housekeeping, help residents prepare meals, model relationship building skills, and coach youth on coping skills.

Not only do you help clients develop key independent living skills, you are also fostering a safe and inviting living environment by regularly cleaning the residence. You will see their progress and document their experiences, success with medication management, and recovery process as they transition to adulthood. As a supervisor for the shift, you will also mentor and advise the Residential Support Specialists on the same shift.

To succeed in this role, you need:

• Passion for mental health advocacy
• Effective communication and relationship-building skills
• Compassion and respect while working in someone’s home
• Patience and willingness to meet youth where they’re at
• Good writing skills and attention to detail
• Willingness to work evenings and weekends
• To be able to perform Therapeutic Crisis Intervention therapeutic restraint techniques, which require moderate exertion, being able to lift 40 pounds, and the mobility to lower self to a kneeling position on the floor. This training is provided and required by Thresholds.
• Availability to work the following shifts: Sunday 9A-11P, Monday 3P-11P, Tuesday 1P-11P, Wednesday 3P-11P.

There are multiple educational pathways to be eligible for this role:

• High School diploma or GED certificate and at least 25 years of age.
• Associates degree or higher and at least 21 years of age.
• Prior experience with youth residential services preferred

What sets Thresholds apart:

• Competitive pay – Base rate: $23.10 - 25.40 per hour / $48,048 - 52,832 annually
  • Commensurate with education, licensure, and experience
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance,choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.