Residential Support Specialist: Empower Community Living

Mental Health Association - Western MA

Chicopee (MA)

On-site

USD 26,000 - 29,000

Full time

8 days ago

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Job summary

Mental Health Association - Western MA is seeking a Residential Support Specialist to provide safe, person-centered support in community settings across Western Massachusetts. Travel between program locations, promoting growth, independence, and community engagement for individuals with intellectual and developmental disabilities or autism.

The role emphasizes dignity, choice, and consistent support. Shifts Sunday through Tuesday 9am-3pm and Friday & Saturday 3pm-11pm (34 hours).

Qualifications

Valid driver's license and an acceptable driving record.
Strong communication, organizational, and computer skills.
Adaptability to participants' changing needs.
Provide personal care, including bathing, dressing, grooming, toileting, and mobility.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required; college degree in human services or a related field preferred.
Minimum of six months of relevant experience; experience working with individuals with mental health, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants' health needs, including medication administration (MAP), appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.