Residential Support Services Program Director

Radias Health; Saint Paul (MN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

PTO

Holidays (12)

Health insurance

HSA + employer contribution

Tuition reimbursement

Student loan repayment assistance

401k with match

Disability insurance

Bereavement leave

Employee Assistance Program

Wellness program

Job summary

Radias Health in Saint Paul, MN seeks a Program Director to lead the Residential Support Services (RSS) program, ensuring clinical appropriateness of treatment plans, licensing compliance, staff training, and financial stability across sites.

Requires Master's in behavioral sciences, licensed MH professional (LICSW/LP/LPCC), and at least two years serving mentally ill individuals; duties include supervision, policy development, 24-hour coverage planning, and coordination with counties, with a

Qualifications

• Master's degree in the behavioral sciences or related field.
• Minimum of two years experience providing services to mentally ill persons.
• One year training or experience in administration or supervision.
• Must be Qualified Mental Health Professional, LICSW, LP or LPCC.

Responsibilities

• Oversee all aspects of all facilities programming.
• Complete clinical assessments for appropriate placement on clients referred to RSS for services.
• On-call for mental health crises and other emergencies.
• Ensure DHS Rule 203 and Rule 245 D licensure requirements are met.
• Develop and update policies and procedures for regulatory compliance.
• Provide a staffing pattern to ensure 24-hour supervision and adequate staff coverage.
• Review and resolve resident grievances.
• Provide regular evaluation and update of services.
• Attend appropriate community provider meetings.
• Maintain facilities and program in accordance with licensure and standards.
• Investigate and report suspected abuse, neglect, or financial exploitation of residents.
• Maintain communication with designated county divisions.
• Ensure financial accountability of each site with leadership.
• Open new houses and onboarding processes.
• Create treatment plans and related safety plans in collaboration with Clinical Lead.

Skills

Staff supervision

Policy development

Regulatory compliance

Clinical assessment

Program management

Hiring and supervision

Education

Master's degree in behavioral sciences

Job description

The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.

Salary Range: $89,600 - $100,000 | Office benefit package (Parking/Remote Expenses)

The Program Director will provide professional, quality program services to the persons served by the Residential Support Services (RSS) program. Ensures clinical appropriateness of all written treatment plans for all persons served in the Residential Support Services Program, including management of program growth. Completes program development functions and coordinates with relevant host counties. Ensures that staff are adequately trained. Ensures that 245(d) licensing requirements are met. Oversees service agreement process to ensure the program maintains financial stability.

Duties & Responsibilities:

• Responsible for overseeing all aspects of all facilities programming.
• Complete clinical assessments for appropriate placement on clients referred to RSS for services. Arranges for admission of potential residents.
• On-call for mental health crises and other emergencies.
• Responsible for meeting DHS Rule 203 and Rule 245 D licensure requirements.
• Develop and update policies and procedures to ensure compliance with any and all regulatory agencies.
• Provide a staffing pattern to ensure 24-hour supervision and adequate program staff coverage.
• Responsible for review and resolution of all resident grievances.
• Provide regular evaluation and update of services.
• Attendance at all appropriate community provider meetings.
• Accountable for inspections by regulatory agencies and designated houses.
• Maintain facilities and program in accordance with licensure and agency standards.
• Investigate and report suspected incidents of abuse, neglect and/or financial exploitation of residents under Vulnerable Adults Law.
• Maintain regular communication with designated county divisions, including RSS, Mental Health and CADI/TBI.
• Work with Director of Operations, Finance Director and Clinical Lead Mental Health Practitioners to ensure financial accountability of each site.
• Perform or delegate all duties relevant to opening a new house.
• Create and implement individual treatment plans, emergency service plans, individual abuse prevention plans, and cognitive behavioral plans for clients entering services, in collaboration with Clinical Lead Mental Health Practitioners. Review and sign relevant plans quarterly to ensure clinical appropriateness.
• Supervision of all staff, including performance evaluations, growth and development plans, discipline and recommendations for salary adjustments.
• Hiring of all positions in concert with Human Resources department.
• Responsible for keeping on-going performance documentation for all direct reports.
• Develop and ensure completion and compliance of all mandated training. Identify and/or conduct any necessary individual training for direct reports.
• Complete all paperwork, reports, and charting contemporaneously and in an organized manner.
• Participate actively in on-going professional growth and development; maintain appropriate professional behavior and participate in appropriate supervision.
• Maintain a pattern of regular work hours.
• Other duties as assigned.

Supervisory Responsibilities:

• Supervise all staff, including performance evaluations, growth and development plans, discipline and recommendations for salary adjustments.
• Provide ongoing clinical guidance to staff and coach staff regarding appropriate clinical interventions to use with clients.
• Hire all positions in coordination with the Human Resources Manager and Recruiter, including conducting interviews and completing reference checks.
• Be familiar with the duties specific to each shift at the house, and orient new staff to the house.
• Keep on-going performance documentation for all direct reports.
• Remain current on clients' behavior plans and case notes completed by other staff.
• Develop and ensure completion and compliance by direct reports of all mandated training. Identify and/or conduct any necessary individual training for direct reports.
• Participate actively in on-going professional growth and development, maintain appropriate professional behavior and participate in appropriate supervision.
• Maintain a pattern of regular work hours.
• Other duties as assigned.

Master's degree in the behavioral sciences or related field.

Minimum of two years experience providing services to mentally ill persons.

One year training or experience in administration or supervision.

Must be Qualified Mental Health Professional, LICSW, LP or LPCC

• 4 weeks accrued PTO first year of employment

• 12 paid holidays
• Medical, dental, vision, life insurance
• Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
• Tuition reimbursement and Student Loan Repayment Assistance
• Dependent Care Account (DCA) + employer contribution
• Reimbursement for professional licensure fees
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
• 403b retirement plan with an employer percentage match
• Employer paid short-term and long-term disability insurance
• Bereavement and paid parental leave
• Employee Assistance Program (EAP)
• Wellness program to support employee overall health and well-being
• Variety of discounts through ADP LifeSmart
• Pet insurance
• Mileage reimbursement
• Casual dress code

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.

RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary.

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