Residential Supervisor

Anne Carlsen; Fargo (ND); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Life & Disability

401(k) Plan

Voluntary Benefits

Flexible Spending Accounts

Paid Time Off

Employee Assistance Program

Team Events

Work environment

Job summary

Anne Carlsen Center in Fargo, ND seeks a Residential Supervisor to train, coach, and mentor Direct Support Professionals within Taylor Made Living. You will oversee the delivery of health care, personal cares, therapies, and recreational activities, aligning with PCSP and PBS plans.

The ideal candidate has strong communication skills, a background in developmental disabilities, and the ability to collaborate with families and providers.

Qualifications

• High School Diploma or equivalent is required.
• Two years’ experience managing/supervising staff.
• Completion of Developmental Disability Certification through Minot State or ability to be DD Certified six months after hire.

Responsibilities

• Supervise Direct Support Professionals and Team Leads at Taylor Made Living.
• Coordinate schedules and provide ongoing training, coaching, and mentoring for staff.
• Ensure delivery of person-centered services per each individual’s Overall Service Plan and PBS plans.
• Respond promptly to crisis situations and maintain safe, well-organized home environments.

Skills

Supervisory experience

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Developmental Disability Certification (DD Certification)

Tools

Windows OS

Intranet

Email / Word processing / Spreadsheets

Job description

Our Mission: To Make Independence a Gift for All
Anne Carlsen Center (Anne Carlsen) is a non-profit organization which has been providing supports and services for 80 years to individuals in North Dakota with developmental disability or delay. Rich in tradition, Anne Carlsen has positioned itself on the cutting edge of innovation with unique programs, creative therapies and advanced assistive technologies that meet the specific needs of those we serve.
Be a part of an organization whose mission is to make independence a gift to those in your community!

Location

Fargo, ND

Shift

Variable day and evening hours, required to work every other weekend and part of being on an on call rotation. Demonstrates flexibility with scheduling and work hours as needed.

Job Schedule

Full Time

Weekly Hours

up to 40

JOB SUMMARY

The Residential Supervisor position is to provide training, coaching, and mentoring to the residential Direct Support Professionals (DSPs) in Taylor Made Living (TML). This position oversees the direct implementation and supervision of services and cares provided to the adults residing at Taylor Made Living. The Residential Supervisor is to perform supervised tasks related to delivery of health, medication, personal cares, therapeutic, behavioral, recreational, and leisure activities for the individuals at Taylor Made Living contributing to the overall Person-Centered Service Plan (PCSP) and positive behavior support (PBS) plans. Provides supervision of and implements services and cares provided on behalf of the individuals residing at TML.

This position works collaboratively with residents and team members at TML to ensure the delivery of high‑quality, individualized services. The Residential Supervisor plays a key role in promoting effective communication and teamwork by supervising Direct Support Professionals (DSPs) ensuring the consistent and person‑centered implementation of each individual’s Overall Service Plan. Additional core responsibilities include schedule coordination, ongoing training, coaching, and mentoring to support staff performance and quality outcomes.

The ideal candidate demonstrates strong communication and interpersonal skills, a solid understanding of positive behavior support practices, and the flexibility needed to meet the needs of individuals and their families. The role requires the ability to work collaboratively with families, service providers, and internal team members; respond promptly and effectively to crisis situations; and maintain safe, well‑organized home environments. Additional responsibilities include supporting the Program Coordinator as needed and proactively identifying, problem‑solving, and communicating critical issues to leadership to ensure continuous quality improvement.

Education and/or years’ experience required

• High School Diploma or equivalent
• Two years’ experience managing/supervising staff
• Completion of Developmental Disability Certification through Minot State or ability to be Developmental Disability (DD) Certified six months after hire

Preferred Skills and Abilities

• Associates or bachelor’s degree
• Minimum two years of experience in Developmental Disabilities
• Equipment used: Understand and have a working knowledge of Windows environment Intranet and Internet technology. The incumbent must have the ability to access, manipulate, organize and relay information in meaningful ways using: email, word-processing, spreadsheets, data collection sheets, etc.

Supervision of others/decision making aptitude (if applicable)

The Residential Supervisor supervises the Direct Support Professionals and Direct Support Professional Team Leads at TML.

Benefits

Anne Carlsen offers competitive pay and benefits, employee discounts, paid time off (PTO), and great advancement opportunities!

Here are a few examples:

• Employer Paid Life & Disability
• 401(k) & Profit-Sharing Plan
• Assurity Voluntary Benefits
• Flexible Spending Accounts
• Paid Time Off (PTO)
• Employee Assistance Program
• Special Employee Events
• Great working environment and ability to strengthen your community!

Employment with the Anne Carlsen Center is contingent upon passing our mandatory drug test, background checks, I-9 document verification, and compliance to our mandatory flu policy. Anne Carlsen is a drug-free, tobacco-free work environment.

Anne Carlsen is an equal opportunity employer and complies fully with all federal, state, and local employment laws and will provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, gender, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by federal, state or local law.