RESIDENTIAL SUPERVISOR

NFI North; Concord (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Prescription and Vision coverage

Generous paid time off

Tuition reimbursement

Retirement match

Company-paid Life Insurance

Long-Term Disability

Company-paid Life Insurance

Long-Term Disability

Job summary

NFI North, located in Concord, New Hampshire, is seeking a dedicated Shift Supervisor to oversee a team of Direct Care Staff in our adult residential treatment program. This hands-on role involves managing daily operations and ensuring quality support for program participants.

The ideal candidate will have strong leadership and crisis management skills, along with a Bachelor's Degree or relevant experience. We offer comprehensive benefits including health coverage and generous paid time off.

Qualifications

• Experience as a team player who enjoys new challenges daily.
• Calm and patient during crisis situations.
• Ability to assume and delegate responsibilities.
• Ability to assume and delegate responsibilities.

Responsibilities

• Supervise Direct Care Staff and ensure quality care delivery.
• Manage shift operations and support program participants.
• Collaborate with Assistant Directors on program operations.
• Support program participants.

Skills

Team collaboration

Crisis management

Decision making

Communication skills

Organization

Flexibility

Creativity

Education

Bachelor’s Degree or 4+ years experience

4 years' experience

Job description

Overview

At NFI North, we strive to create a world where mental and behavioral health services are readily accessible for everyone, creating A Place to Belong.

NFI North THS Concord is an adult residential treatment program for adults with severe and persistent mental illness. We are seeking a Shift Supervisor for a Wednesday‑Saturday shift rotation. The Shift Supervisor is responsible for the supervision of assigned Direct Care Staff and program participants in support of the Assistant Directors in carrying out the responsibilities of program operations.

Responsibilities

The Shift Supervisor will supervise Direct Care Staff, ensure quality care delivery, manage shift operations, and support program participants throughout the day.

Qualifications

• Experience as a team player who enjoys new challenges daily and can collaborate on projects.
• Calm and patient during crisis situations with strong organization and communication skills.
• Ability to assume and delegate responsibilities, exercise quick and safe decision making, and be flexible, energetic, and creative.
• Bachelor’s Degree and/or four years’ experience with the participant population is preferred.

Benefits

NFI North offers comprehensive and affordable Medical, Dental, Prescription, and Vision coverage. Generous paid time off includes 3 weeks of vacation, sick time, and 11 paid holidays. We also provide tuition reimbursement, retirement match, company‑paid Life Insurance, Long‑Term Disability, and additional benefits. In addition to excellent training, we offer a supportive environment that encourages creativity, empowerment, and opportunities for advancement.

Equal Opportunity Employer / Affiliated Information

Equal Opportunity Employer / Affimative Action

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