Residential Services Supervisor

NHS Northstar, Inc.; Grand Rapids, Northern (MN, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Employee Assistance Program

Education Reimbursement Program

Employee Referral Bonus

New Employee Starting Bonus

401k & 401k Match

Employee Stock Ownership Plan

Job summary

NHS Northstar, Inc. is hiring a Residential Services Supervisor (RSS) to lead ground operations at one of our residential program sites in Minnesota. You will supervise direct support staff, help manage finances, staff schedules, and client goals with a person-centered approach.

Base pay starts at $22–$24/hour with enhanced rates for certain programs; a starting bonus of $250 is paid after 90 days. Positions are full-time with multiple Minnesota locations, including Bovey, Chisholm and Embarrass.

Qualifications

• High School Diploma or equivalent.
• Two years of experience working with individuals with disabilities is preferred.
• Valid Driver’s License and DHS background check required.
• Meet driving requirements acceptable to NHS Northstar’s insurance carrier.

Responsibilities

• Supports the Mission, Vision, and Guiding Principles of NHS Northstar.
• Supervises direct support staff and coordinates program operations.
• Create and monitor staff schedules within budget and program needs.
• Ensure quality care while protecting client rights and dignity.
• Oversee training for new employees and ensure attendance at required trainings.
• Adhere to person-centered planning and individual plans.

Education

High School Diploma

Job description

The Residential Services Supervisor (RSS) is responsible for the ground level operations in one of our residential program sites, which are located throughout the Iron Range. The RSS provides leadership and supervision to the direct support staff working in the assigned program, helps manage program and consumer finances, generates staff schedules, works with the Program Coordinator to develop and implement client goals, ensures a person-centered environment, and leads their team in an effective and positive manner to ensure consumer plans and goals are followed through. The RSS supports their staff in assisting with daily cares and tasks to create a team-oriented workplace.

Enhanced Services positions will have the opportunity to work at an enhanced services program location with an applied rate exception from the Minnesota Department of Human Services. NHS Northstar requests rate exceptions to provide enhanced staffing support for specific individuals. Enhanced services pay rates are applied to time worked in the designated program location or program specific training. Standard base pay rates are applied to non-enhanced service work, including onboarding and most classroom trainings. Enhanced services pay rates are subject to change and will no longer apply if a DHS rate exception is discontinued for any reason.

New employee starting bonus to be paid after 90 days of employment:

• Full-time positions: $250.00

Base starting pay:

• $22.00/hour – Standard base rate
• $23.00/hour – Enhanced Services rate (Tier 1)
• $23.50/hour – Enhanced Services rate (Tier 2)
• $24.00/hour – Enhanced Services rate (Tier 3)
• $24.50/hour – Enhanced Services rate (Tier 4)

Available program locations in:

• Bovey, MN
• Chisholm, MN
• Embarrass, MN

Enhanced Services Locations in the following communities:

Available time types:

• Full-Time

Responsibilities

• Supports the Mission, Vision, and Guiding Principles of NHS Northstar
• Supports, cooperates with, and implements specific procedures and programs for safety, confidentiality of data, quality assurance, current rules, agency policies and able to demonstrate mature judgment and able to make programmatic and supervisory decisions
• Ability to have a flexible schedule and availability to meet the needs of the program, clients and employees as determined by agency leadership and work a minimum of 30 hours direct support each week
• Observe and provide employees with consistent feedback and support to ensure development and the adherence to company policies/procedures; provide instruction, respond to concerns/issues; and provide support as needed
• Assure, supervise, provide, and maintain quality care to the individuals we serve in an environment which promotes their rights, dignity, freedom of choice, independence, and their individuality
• Is responsible for all aspects of house specific training for new employees; ensure employees attend scheduled trainings and events as required by the agency
• Create & monitor employee schedules in accordance with program needs and within designated budget
• Adhere to and oversee clients’ Self-Management Assessment Plan & Individual Abuse Prevention Plans, Coordinated Service Support Plan Addendums, and the Person Centered Planning approach in identifying and meeting service needs

Qualifications

Experience/Education/Training

• High School Diploma
• Two years of experience working with individuals with disabilities, preferred

Regulatory Requirements/Licensure

• Valid Driver’s License
• Department of Human Services Background Check
• Meet the driving requirements and criteria acceptable to NHS Northstar’s insurance carrier

NHS Northstar offers a competitive benefits package, including: Medical, Dental & Vision Insurance*, Health Savings Account*, Life Insurance*, Voluntary Life insurance*, Paid Time Off, Employee Assistance Program, Education Reimbursement Program, Employee Referral Bonus Program, New Employee Starting Bonus, 401k & 401k Match, Employee Stock Ownership Plan. (*Full-time employees eligible)

NHS Northstar is proud to offer the ultimate employee benefit: Company Ownership.

When you join our team, you share company ownership with all of the other employee owners of NHS Northstar through our Employee Stock Ownership Plan (ESOP).

NHS Northstar is an equal opportunity and affirmative action employer. We are committed to providing a workplace that is client focused and that provides a flexible and fulfilling work experience.