Residential Services Coordinator

Verland; Sewickley (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurances

403b with Company Match

Tuition Reimbursement

Competitive PTO Plan

Career Development

Job summary

A community service organization in Sewickley seeks a Residential Services Coordinator to supervise direct care staff and coordinate services for developmentally and physically challenged individuals. The role requires strong leadership and communication skills, as well as the ability to manage staff schedules, ensure health and safety compliance, and foster relationships with families. Benefits include health insurance, a competitive PTO plan, and career development opportunities.

Qualifications

• Strong background in leadership is required.
• Excellent verbal and written communication skills are necessary.
• Detail orientation and good judgment must be demonstrated.
• Ability to establish effective working relationships is essential.
• All required clearances and a valid Driver's License must be maintained.

Responsibilities

• Supervise direct care staff and ensure quality care delivery.
• Schedule and manage staff for 24/7 operations.
• Coordinate medical trips and maintain relationships with residents' families.
• Handle scheduling conflicts and carry out daily operations oversight.
• Ensure accountability and proper procedures are followed.
• Advocate for staff and resident needs.
• Train and retain assigned staff.
• Resolve staff scheduling conflicts.
• Ensure all fire drills are completed.
• Assist with daily operations and memos, in-services, trips.
• Monitor daily rounds for staff accountability and care procedures.
• Oversee daily schedule flow in UKG system.
• Review and document incidents for health and safety.

Skills

Leadership Skills

Excellent Communication

Detail-Oriented

Organizational Skills

Empathy

Driver's license

Education

Associate's Degree in a related field or 60 credits

Job description

Verland is currently seeking a Residential Services Coordinator to join our team at our Main Campus in Sewickley, Pa. The Residential Services Coordinator supervises the care delivered by the direct care staff for developmentally/physically challenged individuals in the residences.

Schedule

8:30pm - 6:30am: Wednesday thru Saturday

Contributions

• Scheduling staff to work 24 hours a day, 7 days a week, 365 days a year.
• Scheduling staff vacation/holiday time.
• Developing a meaningful relationship with residents’ families.
• Overseeing and coordinating all medical trips and outings for the residents.
• Working with the House Managers on requests for the 10 homes on campus (i.e., maintenance and supplies).
• Advocating for all staff and residents’ needs.
• Training and retaining of assigned staff.
• Handling and resolving staff scheduling conflicts.
• Responsible for ensuring all fire drills are completed for TVFI.
• Assisting with daily operations of TVFI (tracking memos, in-services, trips, etc.).
• Making daily rounds to ensure staff accountability and implementation of proper procedures in all areas of care.
• Responsible for the overall flow of the daily schedule in the UKG.
• Reviewing and assessing reported incidents and ensuring proper actions are taken for the health and safety of the individuals, including documentation and notifications.

Exceptional Benefits

• Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date)
• Healthcare Flexible Spending Account (HSA)
• Dependent Care Flexible Spending Account
• 403b – Traditional and Roth with Company Match
• Tuition Reimbursement (for core positions)
• Competitive PTO Plan
• 8 Paid Holidays
• Incentive in lieu of Medical coverage
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Requirements

• Must possess a strong background in leadership.
• Must have excellent verbal and written skills necessary to communicate with individuals and staff professionally and to prepare necessary written documentation.
• Must be detail oriented.
• Must demonstrate good judgment and possess excellent organizational skills.
• Must possess the ability and empathy needed to establish and maintain an effective working relationship with the direct care employees and other supervisory staff.
• Must have all required clearances and maintain a valid Driver’s License.

Minimum Training and Experience

• Experience in Direct Care and in the ID/D field, with some supervisory experience preferred.
• An associate’s degree in a related field or 60 credits from an accredited college is required.

Apply Today

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Visit https://www.verland.org/ to learn more about what makes Verland expectational!

Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.