Residential Service Pro - Electrician

M.R. ELECTRICIANS, INC.; Rockville (MD); On-site; USD 38,572 - 66,124; Full time

Benefits offered by this job

Health insurance options

401(k) with employer contribution

Company vehicle and fuel card

Employee discounts via Benefit Hub

Job summary

A Maryland-based electrical company is seeking a Residential Service Pro to provide high-quality electrical solutions to homeowners. This role involves troubleshooting, ensuring safety and code compliance, and mentoring apprentices. The candidate should have a Journeyperson Electrician License, strong communication skills, and the ability to work with tools. The position offers a competitive wage range of $28.00 – $48.00 per hour, along with benefits including health insurance and retirement contributions.

Qualifications

• Must possess a valid Maryland State Journeyperson Electrician License and 3 years field experience.
• Strong working knowledge of NEC and local Maryland codes is required.
• Ability to lift 50+ pounds and work with hand and power tools.

Responsibilities

• Troubleshoot and resolve electrical issues for homeowners.
• Identify safety hazards and ensure code compliance.
• Mentor apprentices and maintain strong customer relationships.

Skills

Troubleshooting electrical issues

Effective communication

Mentoring apprentices

Customer service

Education

High School Diploma or GED

Valid Maryland State Journeyperson Electrician License

Tools

Wiring tools

Power tools

Job description

Who We Are

We are a family‑owned and operated electrical company who has been in business for 30 years, built on the belief of doing what you say you will do. Our mission is to improve the quality of life for our team members, their families, and our customers — and we accomplish that through constant communication, education, empowerment, integrity, respect, and quality. When you join our team, you are not just taking a job; you are becoming part of a company that genuinely invests in the people who make it great.

Position Overview

As a Residential Service Pro, you are the face of our company. You will work directly with homeowners across the DMV area to deliver high‑quality, efficient electrical solutions — from diagnosing problems to presenting options and completing the work to code. You will also mentor an apprentice, helping to grow the next generation of skilled electricians on our team. If you take pride in your craft, love working with people, and want a company that will invest in your career, this role is for you.

What You Will Be Doing

• Troubleshoot electrical issues and deliver clear, effective solutions with detailed explanations of options and recommendations.
• Identify and resolve safety hazards and code violations, ensuring all work meets applicable NEC, Maryland, and local standards.
• Present flat‑rate pricing options to customers in a clear, professional manner.
• Repair and install electrical systems, wiring, circuit breakers, panels, and equipment to ensure safety, full functionality, and code compliance.
• Measure, cut, and bend conduit for new and existing installations.
• Acquire all necessary materials to complete approved work efficiently.
• Maintain a clean and organized work area throughout the project and upon completion.
• Complete all documentation accurately and promptly upon job completion or estimate requests.
• Build and maintain strong customer relationships through professionalism, positive communication, and expert service.
• Identify and present additional service opportunities to support customer safety and satisfaction.
• Communicate clearly and consistently with the office, customers, and fellow team members.
• Adhere to all company policies and safety protocols, including the safe operation of a company vehicle.
• Mentor and provide hands‑on guidance to assigned apprentices.

Required Qualifications

• Valid Maryland State Journeyperson Electrician License (or a valid license from a state with Maryland reciprocity), with a minimum of 3 years of field experience. (Required)
• High School Diploma or GED. (Required)
• Strong working knowledge of the National Electrical Code (NEC) and residential codes applicable to Maryland and Montgomery County. (Required)
• Valid driver’s license with a clean driving record. (Required)
• Strong proficiency in English — both written and verbal — to ensure effective communication with customers, team members, and the office. (Required)
• Ability to work with hand tools (e.g., wire strippers, screwdrivers, testers) and safely operate power tools. (Required)
• Ability to lift 50+ pounds, squat, bend, and climb ladders as required by the job. (Required)
• Willingness to travel daily within the DMV service area. (Required)

Preferred Qualifications

• OSHA 10 or OSHA 30 certification.
• CPR / First Aid certification.
• Experience with Service Fusion or similar field service management software.
• Commercial electrical service experience, or a willingness to learn and expand into commercial work alongside your residential responsibilities.

Compensation & Benefits

We believe in taking care of the people who take care of our customers. Here is what you can expect when you join our team:

Compensation

• Wage Range: $28.00 – $48.00 per hour (minimum to maximum), based on skills and experience.
• Weekly pay.
• Weekly cell phone reimbursement.
• MRE Review Perks.

Time Off & Holidays

• 9 paid holidays per year.
• 56 hours of earned PTO in your first year; 80 hours after your first full year; 120 hours at year five; and 160 hours at year ten.

Health & Wellness

• Health Insurance — we offer three options with individual employee weekly costs of $20.00, $25.00, or $30.00, allowing you to choose the coverage level that works best for you and your family.
• Employer‑paid Short‑Term Disability, Long‑Term Disability, Life Insurance, and AD&D.
• Confidential and free Employee Assistance Program (EAP).

Retirement

• 401(k) with a guaranteed 3% employer contribution — we contribute 3% regardless of whether you contribute. If you contribute 4% or more, we will add an additional 1% match on top of that. It begins after 90 days and at the start of the next quarter.

Company Tools & Perks

• Company vehicle and fuel card, with the possibility of take‑home vehicle privileges.
• Company‑paid continuing education and license renewal support.
• Career advancement opportunities and long‑term stability.
• Sam's Club membership.
• Benefit Hub — exclusive employee discounts on tickets, hotels, major brands, and more.
• Employee Referral Program.

Pre‑Employment Process

In accordance with Montgomery County and Maryland law, a background check will be conducted after a conditional offer of employment has been extended. The nature and results of any background check will be evaluated on an individualized basis and will not automatically disqualify applicants.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other characteristic protected by applicable federal, state, or local law. We are committed to building a diverse and inclusive team that reflects the communities we serve.